Trip Planning Specialist

About Us

At Traveleva, we help self-planners create unforgettable trips. Through free 1 : 1 trip planning sessions, we guide travelers in building detailed, personalized itineraries. We’re not here to sell holiday packages - we’re here to empower better travel. We monetize by offering value-added services like visa assistance, attraction tickets, and local transfers.

About the Role

We’re looking for a Trip Planning Specialist who can blend destination knowledge with empathy, organization, and post-trip care. This isn’t your typical sales role - we don’t believe in pressure tactics. We believe in helping people travel better, and letting trust drive conversions.

You’ll own the end-to-end journey of the traveler : from planning to support during the trip, while also keeping an eye on commercial outcomes and supplier relationships.

Responsibilities

• Conduct consultative 1 : 1 trip planning sessions with travelers
• Create personalized itineraries based on interests, duration, and budgets
• Build trust and strong rapport with users - we follow up once, not forever
• Provide real-time post-sale support to travelers during their trip
• Cultivate long-term relationships, not just one-time transactions
• Source and coordinate with suppliers for transfers, attractions, and services
• Ensure healthy margins (P&L) for each conversion

Who We’re Looking For

What You’ll Get