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IT Lead - Red Hat / OpenShift

IT Lead - Red Hat / OpenShift

ConfidentialNavi Mumbai, Mumbai, India
7 days ago
Job description

Job Title : IT Lead

Reporting Structure : Reports to Manager - IT Infra (Navi Mumbai location)

Education : Bachelor's degree in any engineering discipline / BCA / MCA

Qualifications

  • Minimum 7 and maximum 10 years of hands-on experience in managing overall IT day-to-day operations to improve infrastructure costs, performance and end- user satisfaction.
  • Able to work with cutting-edge technology and assimilate information rapidly.
  • Individual thinker and ability to work independently with little or no oversight.
  • Strong interpersonal and articulation skills both spoken and written.
  • Strong problem-solving and communication skills
  • Practical experience in building IT infrastructure strategy in collaboration with business departments and vendors.
  • Managing IT staff and IT Infra equipment with in-depth knowledge of servers, databases, storage, network, backup and HW / SW components.
  • Should possess knowledge of RedHat OpenShift Container platform along with knowledge of Kubernetes and OS administration of RHEL & Windows.
  • Practical experience in handling IT infrastructure with working knowledge of replication, storage provisioning, IP subnetting, backup policies and OS hardening.
  • Working knowledge of Cloudera in Hadoop (Big Data) environment.
  • Should have practical experience in managing on-premises IT Infrastructure & hosting of application in on-premises DC.
  • Should have service management knowledge of handling incident, changes, problem with ability to troubleshoot complex problems by providing RCA.
  • Should translate complex ideas for non-technical staff / customers by empowering learning and knowledge transfer. - Should have good knowledge of vendor, stakeholder and SLA management.
  • Analytical thinking, communication, teamwork, relationship management, subject matter expertise, Soft skills and service delivery commitments.

Industry Technology, ITES, Shared Services or Banking organization

Responsibilities

  • To Build infrastructure strategy in collaboration with business departments.
  • Involve in all IT Infra related activities and Infra RFP creation, vendor evaluation.
  • Assist vendor team with infra related discussions and defining the infrastructure requirement.
  • Responsible for overseeing the daily operations of the technical support team as well as participating as an active member of the team.
  • Maintain / track records of daily reporting problems & resolutions and actions taken for user issues.
  • Provide timely resolution for ITSM service tickets raised to maintain SLA commitments.
  • Check, update, and track IT Asset inventory.
  • Work to create any relevant support material for the team.
  • Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner.
  • Review all technical support-related processes and documentation for continuous improvement.
  • Manage staff and network / server equipment.
  • Should participate and manage the DR-Drill along with documentation of BCP plans and creation of SOPs for various IT process.
  • Understand the application flow and support to troubleshoot application related issues.
  • Follow change management & organization process.
  • Actively participate in planning & execution of activities, Collaborating with the team on future direction and opportunities for new technology.
  • Should provide regular update to senior management & client with good communication skills.
  • Must Have Knowledge in ITSM tools, patch, backup, archival & restoration management, operating system, Antivirus, Security solutions In depth knowledge of servers and networks, data organization, Linux & Microsoft server.
  • Good To Have

  • Conceptual knowledge of Big data & RDBMS. (CCNA or ITIL or RHEL, SAN / NAS, CCNA, Comptia, Microsoft Certified preferred.)
  • Employment Type All positions are on fixed term contract on a full-time basis exclusively for ReBIT, initially for a period of five years, extendable by mutual consent
  • Location : Navi Mumbai (Kharghar / Belapur)

    (ref : hirist.tech)

    Skills Required

    Hadoop, Big Data, Windows, Networks, Servers, Linux, Cloudera, Microsoft Server, Kubernetes

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