Technical Writer Intern

Company Overview :

At Jivox, we're pioneering the future of commerce media where generative AI meets real

shopper data through our AI-native platform, DaVinci Commerce, to create personalized brand

experiences. We focus on innovative solutions like agentic shopping ads, autonomous creative

compliance, and a platform that launches commerce campaigns in under 5 minutes. Our work

powers some of the world's most recognizable brands (Nestlé, P&G, Unilever) and major

retailers (Giant Eagle, Doordash, Nordstrom) as they navigate the rapidly evolving commerce

media landscape.

If you're excited about explaining cutting-edge AI technology to marketing professionals

representing some of the largest global brands, this is the place for you.

This role will be reporting to the head of product.

Position Overview

We’re seeking a Technical Writing Intern who is skilled in explaining cutting edge

technology in easy-to-understand language. You will be crafting articles and other web-

based materials that help self-service users of the Jivox products learn to use the platform and

achieve their marketing and efficiency objectives.

Key Responsibilities :

• As a part of Jivox’s Product team, you would help design content for our global Self-service clientele. Our portfolio of global clients includes the likes of Marriott, Mazda, Nestle, IBM, Fedex and Cathay Airlines.
• Design and build help center and training material and other content, including interactive help and in-product support
• Own the quality of documentation and ease of understanding of the content
• Staying up to date on emerging content and delivery models. Interested in leveraging AI to create a more efficient and effective content generation process. Ensuring that all deliverables adhere to our world class standards.

Qualifications & Skills Required :

Educational & Experience Requirements :