Key Deliverables :
- Ensure smooth daily operations of the Airtel store, adhering to SOPs and brand presentation standards.
- Monitor and control inventory levels, coordinating with supply chain for stock availability and performing regular audits.
- Drive store revenue while maintaining cost efficiency through transaction tracking and budget adherence.
- Deliver exceptional in-store customer experiences by resolving issues, assisting with product knowledge, and enhancing satisfaction.
- Prepare store for formal launches, conversions, and ensure visual merchandising is in line with brand guidelines.
Role Responsibilities :
Lead and develop store staff through regular coaching, performance reviews, and training on sales and product expertise.Collaborate with cross-functional teams including marketing, finance, and HR to ensure consistent alignment with organizational strategies.Implement KPIs to assess and report store performance, using data insights to improve operations.Execute security protocols and loss prevention measures to safeguard store assets.Skills Required
Customer Experience, Sales Strategy, Retail Operations, Inventory Management, Team Leadership