Principal Implementation Engineer [02 / 10 / 2025]

The Position

Our client is looking for a Principal Implementation Engineer to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates must possess strong knowledge on working with EDI / B2B integration products, EDI mapping, business process orchestration and communication protocols like AS2, SFTP etc., API integration, designing integration patterns and solution architecture.

What You Will Be Doing

• Work with customers to understand the business requirements.
• Architecture design for cloud customers.
• Develop EDI maps and business processes.
• Create communication setups with trading partners for AS2, SFTP.
• Create Unit test plan and perform unit testing.
• Assist with System Integration testing and User Acceptance testing and resolve issues.
• Conduct performance testing for high volume customers and fine tune integrations to achieve desired performance.
• Create support documentation and transition the project to support.
• Create go-live plan and warranty support plan.
• Work effectively with other internal departments to ensure the highest level of support for customers.
• Exhibit a sense of ownership of customer systems and work on issues until completely resolved
• Handle multiple projects simultaneously within established time constraints

Requirements