Job Description
Nexthink SME
Locations : Noida / Hyderabad
Experience : 4-9 Years.
Skills Must-Have
Strong Knowledge In Nexthink
- Nexthink Query Language (NQL) : Proficiency in NQL for creating and managing queries to extract meaningful insights from data.
- Strong analytical skills to interpret data and generate actionable insights.
- API Integration : Experience with Nexthink APIs to integrate with third-party tools and automate workflows.
- Scripting and Automation : Skills in scripting languages like Python or PowerShell to automate tasks and enhance Nexthink functionalities.
Platform Administrator : -
Manage the Nexthink platform's day-to-day operations, including Collector deployment, Engine configuration, and Portal maintenance.
Technical Skills : -
Customize the Nexthink platform, including dashboards, alerts, and remote actions, to meet specific organizational needs.
Deployment
Deploy and manage Nexthink Collectors across enterprise devices while ensuring data privacy and security.
Incident Detection And Resolution
Use Nexthink to detect and diagnose IT issuesWork with IT teams to resolve incidents promptlyProactive measures to prevent future incidentsReporting
Create and maintain dashboards to visualize key metrics and performance indicators.Generate regular reports for stakeholders to provide insights into the IT environment.Customize reports to meet the needs of different departments and teamsGood-to-Have
User Training And Support
Train IT support on how to use Nexthink effectivelyProvide ongoing support and troubleshooting for platform usersDevelop training materials and documentationCompliance And Security
Ensure data collected and processed by Nexthink complies with relevant regulations and standardsImplement and maintain security measures to protect the platform and dataConduct regular security audits and assessmentsQualifications
BACHELORS DEGREE
Range Of Year Experience-Min Year
Range Of Year Experience-Max Year
Skills Required
Api Integration, Powershell, Reporting, Python