Deployment Officer

WHO WE ARE

Sapaad is a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our flagship product, also named Sapaad, has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countries —with many more coming onboard each day.

Driven by a passionate team of developers, designers, and product experts, Sapaad is constantly evolving—introducing innovative, industry-defining features that set the benchmark for F&B tech. Headquartered in Singapore, with offices across five countries, Sapaad is backed by seasoned technology veterans with deep expertise in web, mobility, and e-commerce.

JOB OVERVIEW

Are you passionate about technology and love helping customers succeed? At Sapaad , we’re a global leader in all-in-one unified commerce platforms , delivering world-class software solutions. Our flagship product, Sapaad , has served thousands of restaurants worldwide over the past decade and continues to grow rapidly.

We’re looking for Customer Solutions Engineers / Deployment Officers —dynamic, creative individuals who thrive in a fast-paced, product-driven environment and are passionate about web and mobile technologies. This role combines technical expertise, customer engagement, and product advocacy to deliver world-class solutions and support.

Why join Sapaad?

✅ Work on a global SaaS product trusted by thousands of restaurants

✅ Lead deployments, onboarding, and customer training

✅ Engage directly with customers to drive satisfaction and success

✅ Collaborate with a fast-paced, innovative team of developers, designers, and product experts

✅ Grow your career in a dynamic, product-focused environment

WHAT YOU’LL DO

Product & Customer Expertise

• Develop a deep understanding of Sapaad’s software products and services
• Act as the primary point of contact for customers in your city, building trust-based relationships
• Understand each client’s business requirements and configure their Sapaad account accordingly

Deployment & Training

Support & Troubleshooting

Customer Engagement & Advocacy

YOU’RE A STRONG FIT IF YOU HAVE