Customer Experience ServicesProvide support services to customers after onboarding within the Maersk environment. Key activities include customer channel management, case management, customer onboarding and relationship management, contract and dispute management, and related tasks.Administrative Support RolePerform skilled technical, administrative, or operational tasks to assist business operations. Roles range from entry-level to experienced individual contributors with specific technical knowledge, capable of executing specialized work to support operations.Independence and Problem SolvingWork independently on tasks of limited scope and complexity within defined guidelines, applying standards, and occasionally deviating from established processes to resolve issues. Escalate non-routine problems to supervisors or more experienced colleagues when necessary.Skills Required
Customer Service, Case Management, Relationship Management