Car Advisor

About the profile :

Car Advisor at Cars24 with expertise in end-to-end car sales, customer consultation, and delivering tailored vehicle solutions to drive customer satisfaction and revenue growth.

Who are we looking for

• Customer Interaction :  Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.
• Sales Process :  Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.
• Product Knowledge :  Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.
• Test Drives :  Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.
• Finance :  Pitching Customer financing options, ensuring fair deals.
• Documentation :  Assist customers with the completion of sales contracts, financing applications, and other required documentation.
• Follow-Up :  Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business.
• Customer Service :  Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.
• Team Collaboration :  Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.

Who are we looking for

Why Join Us

Skills Required

Sales Process, Customer Service, Documentation, Customer Interaction, Product Knowledge, automotive sales