Zonal Service Manager - Printing/Industrial Products/Office AutomationConfidential • Bengaluru / Bangalore
Zonal Service Manager - Printing / Industrial Products / Office Automation
Confidential • Bengaluru / Bangalore
30+ days ago
Job descriptionProvide technical guidance to the team and identify training needs. Ensure team compliance with customer safety norms and conduct technical briefings regularly. Optimize travel costs, manage spares inventory, and implement preventive maintenance schedules. Ensure timely submission of reports, tool maintenance, and readiness for emergency service calls. Education : B.E. in Electrical Engineering. Skills : Leadership, customer and service management, decision-making, people management, selling capital goods, and computer proficiency. Behavioral Skills : Excellent communication, target orientation, and process-oriented mindset. Age Range : 34-39 years.
Core Responsibilities :
Service Management :
- Achieve service targets and budgets, maintain printer-to-engineer ratio, and reduce breakdown calls.
- Monitor breakdown calls and prioritize responses, ensuring low resolution times.
- Adhere to installation standards and provide timely AMC / spare quotes.
People Development :
General Management :
Desired Skills and Qualifications :
Skills Required
Service Management, People Development, General Management
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Zonal Manager • Bengaluru / Bangalore
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