About Tekion
Tekion is revolutionizing the automotive retail landscape through ARC, our industry-leading, cloud-native Dealer Management System (DMS). ARC seamlessly connects OEMs, dealerships, and consumers with robust, AI-enabled solutions that drive operational efficiency, unlock profitability, and elevate the automotive purchase experience. As Product Manager 2 , you will own and evolve core platform capabilities around SKU management and feature flag management . Your work will directly enhance implementation efficiency, enable controlled feature rollouts, and optimize engineering operations at scale.
Key Responsibilities :
- Product Ownership : Drive the roadmap, prioritization, and execution for SKU / entitlement and feature flag management systems.
- Implementation and Ops Engagement : Partner with Implementation, Engineering Operations, and Customer Success to solve real-world configuration, rollout, and entitlement challenges.
- Workflow Analysis : Map existing ("As Is") SKU management workflows, document processes, and identify operational gaps and improvement opportunities.
- Customer Decommissioning : Define and own workflows and requirements for safe, compliant, and efficient customer decommissioning, including data and access removal
- Requirements Gathering : Translate stakeholder needs into crisp product requirements, user stories, wireframes, and acceptance criteria.
- Process Optimization : Identify and spearhead initiatives to automate and streamline SKU management, feature toggling, permissioning, and customer provisioning workflows.
- Cross-Team Collaboration : Work closely with engineering, QA, IT, and platform teams to deliver reliable, scalable features.
- Risk & Compliance : Ensure operational controls and auditability in SKU / feature flag handling, supporting compliance and security requirements.
- Performance & Metrics : Define and track KPIs (e.g., rollout speed, configuration accuracy, error rates) to drive continuous improvement.
- Documentation & Enablement : Develop clear documentation, release notes, and training materials for internal teams.
Qualifications :
Experience : 3-5 years in SaaS / B2B product management or adjacent technical roles.Technical Fluency : Experience working on platform / infrastructure products, with understanding of APIs, microservices, and cloud ops.Process Orientation : Demonstrated success improving processes for implementation, provisioning, or engineering ops.Collaboration : Strong communication skills with technical and non-technical stakeholders.Problem Solver : Analytical, data-driven, and adept at breaking down ambiguous problems.Tools : Familiarity with product management tools (e.g., Jira, Confluence), feature flag solutions (e.g., LaunchDarkly, Split.io), and entitlement / SKU management concepts.Nice-to-Have :
Experience in SaaS entitlement / SKU / flex licensing models.Previous exposure to enterprise implementation and onboarding.Understanding of security, compliance, and audit controls in SaaS environments.Familiarity with PLG concepts and experimentation frameworks