Talent.com
No longer accepting applications
▷ [Apply in 3 Minutes] Escalation Manager

▷ [Apply in 3 Minutes] Escalation Manager

TNV MethodIndia
9 hours ago
Job description

Application : https : / / hiring.tnvmethod.com / fitness-manager

TNV Method by Tanvi Parikh Fitness is a global fitness platform. We combine lifestyle management solutions (Nutrition, Mindset, Exercise and more) with personlized coaching to help our customers track, reverse and manage chronic health conditions.

About the role :

  • Profile – Escalation Fitness Manager
  • Role – Full-time
  • Grade – Manager
  • Experience - 3+ years
  • Salary band - INR 70,000 - INR 85,000 per month (in-hand)
  • Location – 100% Remote
  • Work Shift : Mon-Sat, 6 : 30 a.m. - 12 : 30 p.m. IST and 7 : 00 p.m - 10 : 00 p.m IST

As a Fitness Manager at TNV Method, your role is multifaceted and involves two main responsibilities : helping clients achieve their health and fitness goals through our comprehensive approach, products, and services, and providing customer service support to leads, existing clients and help coaches retain clients . To fulfill these responsibilities, you will work on building strong relationships with team members, personal training clients, and members, as well as leading through action and influence by demonstrating the systems, processes, and behaviors required for success. Additionally, you will motivate your team to grow and develop through education and personal development, and embody the values of TNV Method - fun, passion, inclusivity, and teamwork.

Required Qualifications :

  • Has an exceptional work ethic & management of coaches
  • Degree / certificate in Nutrition / Dietetics / Fitness
  • Experience with Customer Service & Client retention
  • At least 3 years of experience as a fitness coach
  • Leadership and / or management experience is preferred
  • Prior experience recruiting, onboarding and developing new personal trainers
  • Effective communication, interpersonal and public speaking skills
  • Motivated self-starter and team player
  • Professional, punctual and organized
  • Excellent communication skills with expert-level fluency in English
  • A highly driven self-starter, with very strong ownership of their work
  • Ability to consistently live our Core Values of Caring, Happiness, Integrity, Peak Attitude, Passion, Personal Fitness, and Trust.
  • Key Responsibility Areas :

  • Providing guidance and support to coaches to help them effectively deliver training and coaching to clients as per company standards.
  • Reply to queries from potential customers and existing clients on support channels.
  • Hit monthly sales targets and deliver reports to management
  • Quality check for personalized plans built by coaches as per guidelines.
  • Monitoring coaches’ schedules and ensuring that they are meeting all required commitments, including client appointments and standup updates to management.
  • Handling difficult coaches or clients as needed, including addressing performance or behaviour issues and providing support to resolve any problems.
  • Conducting regular check-ins with coaches to provide feedback and support, and to identify any areas where they may need additional assistance.
  • Assisting coaches with maintaining accurate records of clients’ progress and handling any administrative tasks as needed.
  • Providing training and development opportunities to improve coaches’ technical and soft skills, as well as their understanding of the company’s policies, procedures, and culture.
  • Act as the point of contact for coaches and communicate with the management regarding coach’s performance, client’s feedback and the overall team’s performance.
  • Building a positive and supportive team culture to encourage coaches to share their best practices, exchange ideas, and provide support to each other.
  • Evaluating and providing feedback on coaches’ training sessions, calls, and communications and provide constructive feedback.
  • Additional Responsibilities :

  • Providing coaching and development opportunities to help coaches grow and improve their skills.
  • Collaborating with other team members and fitness professionals to ensure that coaches have the resources and support they need to be successful.
  • Staying informed about the latest trends and best practices in the online fitness and coaching industry and sharing this knowledge with the team.
  • Application : https : / / hiring.tnvmethod.com / fitness-manager

    Create a job alert for this search

    Escalation Manager • India

    Related jobs
    • Promoted
    Campaign & Media Planning Manager

    Campaign & Media Planning Manager

    DralmythosNagpur, IN
    At Dralmythos, media planning is the foundation of every successful campaign.We are opening an opportunity for a Campaign & Media Planning Manager to develop strategies that connect creativity with...Show moreLast updated: 25 days ago
    • Promoted
    Project Manager

    Project Manager

    v4c.aiNagpur, IN
    We are seeking an experienced Program Manager with a strong background in SalesForce to lead the planning, execution, and delivery of complex technical projects within our organization.The ideal ca...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Bid Manager

    Senior Bid Manager

    TagNagpur, IN
    Responsible for end-to-end management of B2B Sales Process (both New BiZ and Accounts) – right from PQQ / ITT / RFI until RFP / Closure stages helping the organization to achieve its Growth objectives.Pl...Show moreLast updated: 30+ days ago
    • Promoted
    AI Delivery Manager / Project Manager

    AI Delivery Manager / Project Manager

    Innodata Inc.Nagpur, IN
    We’re hiring a project manager to drive execution of custom-built AI solutions—including copilots, RAG systems, and agentic workflows. You’ll work closely with engineers, solution architects, and cl...Show moreLast updated: 7 days ago
    • Promoted
    Escalation Manager

    Escalation Manager

    Palo Alto Networksnagpur, maharashtra, in
    At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and m...Show moreLast updated: 29 days ago
    • Promoted
    Apply in 3 Minutes! Senior Manager

    Apply in 3 Minutes! Senior Manager

    Career GuidelineIndia
    Looking for candidates only from international BPO experience in Workforce management department.Define and execute the departmental plans in alignment with Workforce Management strategy and client...Show moreLast updated: 10 days ago
    • Promoted
    Rotating Equipment Reliability Consultant / Trainer

    Rotating Equipment Reliability Consultant / Trainer

    EC-Energy EventsNagpur, IN
    EC-Energy Events is looking for an experienced Rotating Equipment Reliability Consultant / Trainer to join our growing pool of experts supporting technical conferences, training programs, and worksho...Show moreLast updated: 20 days ago
    • Promoted
    Escalation Manager

    Escalation Manager

    MovateIndia
    Role : Escalation Manager Location Chennai(Perungalathur- WFO only ).Scope of Work Attention on Top 200 customers.Review the cases from Top200 customers and ensure that backlog management guidelines...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    15h Left! Escalation Manager

    15h Left! Escalation Manager

    Palo Alto NetworksIndia
    At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and m...Show moreLast updated: 2 hours ago
    • Promoted
    Engagement Manager

    Engagement Manager

    NIITNagpur, IN
    At NIIT, we’re transforming the way the world learns, for the better.That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent.Since 1981, we ha...Show moreLast updated: 30+ days ago
    • Promoted
    User Growth (0-1 Year Experience)

    User Growth (0-1 Year Experience)

    CleverXNagpur, IN
    CleverX platform helps researchers connect with world-class domain experts and professionals to conduct online surveys and user interviews. We are known to be one of the most trusted partners in del...Show moreLast updated: 1 day ago
    • Promoted
    Campaign Manager

    Campaign Manager

    Major Tom AgencyNagpur, IN
    Build, launch and manage campaigns in Demand-Side Platforms.Monitor pacing and delivery to ensure campaigns are on track to deliver the allocated budget. Perform account maintenance responsibilities...Show moreLast updated: 25 days ago
    • Promoted
    Principal Program Manager - Mergers & Acquisitions

    Principal Program Manager - Mergers & Acquisitions

    TechHarbor PartnersNagpur, IN
    TechHarbor Partners is a global IT consulting and digital solutions firm with over 15 years of cross-industry experience. We help businesses in the US, Canada, EMEA, and Australia solve complex tech...Show moreLast updated: 1 day ago
    • Promoted
    Project Manager - Merger & Acquisition

    Project Manager - Merger & Acquisition

    Selections HR Services Private LimitedNagpur, IN
    This role is part of a high-impact change management and integration team, driving projects across geographies and business divisions. Lead end-to-end project delivery across multiple regions.Define...Show moreLast updated: 1 day ago
    • Promoted
    Manager - Learning & Development

    Manager - Learning & Development

    PharmaACENagpur, IN
    PharmaACE is a growing Global Healthcare Consulting Firm, headquartered in Princeton, New Jersey.Our expert teams of Business Analysts, based across the US, Canada, Europe, and India provide Analyt...Show moreLast updated: 10 days ago
    • Promoted
    Retention Manager (Gaana) - Churn & Reactivation

    Retention Manager (Gaana) - Churn & Reactivation

    Mirchinagpur, maharashtra, in
    Role Overview : Our Expert in Winning Back Listeners.We are seeking a data-driven and creative marketer to take on one of our most critical challenges : preventing user churn and reactivating lapsed ...Show moreLast updated: 20 days ago
    • Promoted
    Escalation Manager

    Escalation Manager

    TNV MethodNagpur, IN
    TNV Method by Tanvi Parikh Fitness is a global fitness platform.We combine lifestyle management solutions (Nutrition, Mindset, Exercise and more) with personlized coaching to help our customers tra...Show moreLast updated: 6 days ago
    • Promoted
    Sell-Side Manager [T500-20181]

    Sell-Side Manager [T500-20181]

    Talent500Nagpur, IN
    Talent500 is hiring for one of its clients : .Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across it...Show moreLast updated: 1 day ago
    • Promoted
    Technical Program Manager – Operations (Jira, Financials, Vendor Management)

    Technical Program Manager – Operations (Jira, Financials, Vendor Management)

    Sky Systems, Inc. (SkySys)Nagpur, IN
    Full-Time Contract (40hrs / week).Remote - Preferably candidates living in Karnataka or willing to relocate.This role involves managing key cross-functional initiatives, optimizing tooling, and impro...Show moreLast updated: 10 days ago
    • Promoted
    Proposal Manager

    Proposal Manager

    EphicacyNagpur, IN
    Location : Fully Remote - India.We are seeking a detail-oriented and proactive Proposal Manager to join our fast-growing global sales team within our proposal group. In this role, you will manage the...Show moreLast updated: 10 days ago