Talent.com
Branch Sales Manager

Branch Sales Manager

ConfidentialThane, Mumbai
30+ days ago
Job description

Roles & Responsibilities :

Sales & Revenue Growth

  • Drive branch sales targets across retail assets, liabilities, and fee-based products
  • Achieve growth in CASA (Current Account Savings Account) portfolio and increase wallet share
  • Cross-sell bank products including loans, insurance, investments, cards, and transaction banking solutions

Team Leadership & Performance Management

  • Lead, motivate, and manage the branch sales team to achieve individual and team targets
  • Monitor daily sales activities, track performance metrics, and provide coaching and feedback
  • Conduct periodic performance reviews and identify training needs to improve team capabilities

    • Customer Engagement & Service Excellence

  • Ensure superior customer experience by maintaining high service standards and quick resolution of complaints
  • Conduct customer engagement programs and events to deepen client relationships and drive loyalty

    • Branch Operations & Compliance

  • Ensure adherence to bank policies, processes, and regulatory guidelines within the branch
  • Oversee branch security, cash handling, and operational efficiency
  • Monitor timely submission of MIS reports and ensure audit compliances are met

    • Business Development & Market Expansion

  • Develop and execute strategies to acquire new customers and expand market share in the branch catchment area
  • Collaborate with marketing and product teams to roll out promotions and campaigns

    • Skills Required

    Sales Management, Team Leadership, Customer Relationship Management, Retail Banking

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    Branch Manager • Thane, Mumbai