Purchase Order Management
- Ensure accurate and timely creation, modification, acceptance, closure, and monitoring of POs in compliance with policies and procedures
- Review incoming requisitions for accuracy and completeness, referring or redistributing when needed
- Handle invoice resolution to enable smooth supplier payments
- Liaise with category teams to ensure sourcing instructions are followed and category guidance is up to date
- Engage with cross-functional collaborators (requestors, sourcing specialists, engineers, material coordinators, etc.) to finalize procurement decisions
- Issue RFQs when required to secure price and delivery details
- Serve as the single point of contact between the Business Procurement Team and the Global Business Services (GBS) Team
- Perform PO quality checks and ensure maintenance, approval, and timely updates
- Investigate and resolve PO-related issues including delivery, quality, or invoice discrepancies
Process & Performance Management
Monitor and manage the end-to-end transactional pipeline for workload prioritizationHandle and coordinate PO changes and ensure timely resolution of discrepanciesProvide Order Management support and guidance across GBS and business partnersProactively contribute to continuous improvement projects and efficiency enhancementsProvide analysis, recommendations, and performance reportingTeam & Stakeholder Engagement
Inspire and coach team members while maintaining an inclusive and collaborative work cultureLiaise with global stakeholders in various time zones, ensuring seamless communicationDeliver a high level of stakeholder satisfaction and maintain strong vendor relationshipsSupport team members in resolving escalated issues and ensure delivery of outcomesOperational Excellence
Support audit requirements and risk mitigation initiativesEnsure alignment with BP procurement policy, country-specific regulations, and business asset guidelinesParticipate in change management, system enhancements, and process digitizationExpectations
Handle day-to-day procurement operations and provide support to the teamEnsure high-quality PO creation with attention to detail and risk mitigationLead teams managing vendors across regions and systemsFoster strong communication and influencing skills across all organizational levelsWork in US shift hours (04 : 00 PM to 01 : 00 AM IST)Qualifications and Experience
Bachelor's degree or equivalent in Management, Business, Engineering, Finance, or Accounting8–10 years of procurement experience in client-focused or global service delivery rolesCertification in CPSM, CIPS, or CPM is an advantageStrong knowledge of procurement, accounts payable practices, and general accountingExperience with SAP, SRM, Ariba, and Salesforce platformsAdvanced Excel skills and ERP system experienceProven cross-cultural and international work exposureExcellent English communication skillsSkills Required
Risk Management, Analytical Thinking, Operational Excellence, Change Management