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Executive - Hospital Billing / Front Desk

Executive - Hospital Billing / Front Desk

ConfidentialBengaluru / Bangalore, India
11 days ago
Job description

About The Opportunity

We operate in the Healthcare sector, focused on hospital operations, patient services, and revenue cycle management across clinical and outpatient settings. This on-site role supports front-office operations, billing, and insurance coordination for a fast-paced hospital environment in India.

Role : Hospital Billing & Front Office Executive

Role & Responsibilities

  • Manage patient front-desk activities : patient registration, appointment scheduling, and accurate capture of demographic and insurance details.
  • Prepare and process OP / IP bills, collect payments at the cash counter, and issue receipts with correct ledger postings.
  • Submit and follow up on insurance / TPA claims, resolve rejections, and coordinate claim adjudication to ensure timely settlement.
  • Maintain billing records, perform daily cash reconciliation, and update revenue reports for the billing manager.
  • Coordinate with clinical departments to verify services, codes, and authorizations required for accurate billing (ICD / CPT where applicable).
  • Handle patient queries and billing disputes promptly, escalating complex issues to the billing supervisor for resolution.

Skills & Qualifications

Must-Have

  • Working knowledge of Hospital Management Systems
  • Experience with Medical Billing Software
  • Patient Registration Systems
  • Insurance Claim Processing
  • ICD-10 coding familiarity
  • MS Excel (reconciliations and basic reporting)
  • Preferred

  • TPA Management experience
  • Claims Reconciliation skills
  • Exposure to hospital revenue-cycle processes (OP / IP billing)
  • Qualifications & Experience

  • Prior experience in hospital front-desk or billing operations is preferred.
  • Customer-facing experience with good numerical accuracy for cash handling and billing.
  • Willingness to work on-site and adapt to shift timings as needed for hospital operations.
  • Benefits & Culture Highlights

  • Structured onboarding and on-the-job training for hospital systems and billing workflows.
  • Opportunity to grow within revenue cycle and hospital administration roles.
  • Collaborative, patient-centric workplace with defined escalation and support channels.
  • Location : On-site across India. If you are detail-oriented, comfortable with billing systems, and thrive in a patient-facing hospital environment, this role offers a strong platform to build a career in healthcare administration.

    Skills : customer service,billing software,technical proficiency,analytical skills,data analysis,communication skills,telecommunication billing,billing systems,adaptability,billing processes,microsoft excel,numerical skills,ip,erp systems

    Skills Required

    Ms Excel

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    Front Desk Executive • Bengaluru / Bangalore, India

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