Head of IT Services

Job Description – Senior IT Manager

Location : Mohali / Bangalore

About AVASO Technology Solutions

At AVASO Technology Solutions, we deliver cutting-edge IT consulting, infrastructure, and security services to empower organizations with reliable and scalable technology solutions. Our Professional Services team plays a critical role in driving client success through innovation, advanced technical expertise, and customer-centric delivery.

Position Overview

We are seeking an experienced Senior IT Manager to join our Professional Services team. This role demands a hands-on leader with deep expertise in enterprise network architecture, design, and deployment. The successful candidate will own end-to-end solutions across complex network environments—covering routing, switching, wireless, security, cloud, and hybrid infrastructures .

The Senior IT Manager will serve as a technical authority for high-impact client projects, ensuring scalability, performance, and security while mentoring junior engineers and collaborating with cross-functional teams.

Key Responsibilities

• Architecture & Design
• Lead the design of enterprise-class LAN, WAN, WLAN, and hybrid cloud network solutions.
• Define high-availability and disaster recovery strategies for critical infrastructure.
• Translate business requirements into scalable, secure technical architectures.
• Implementation & Delivery
• Deploy and configure advanced networking solutions (switches, routers, firewalls, SD-WAN, NAC).
• Architect and optimize enterprise wireless networks (Ekahau or equivalent for site surveys).
• Integrate cloud and on-premises networking solutions (Azure, AWS, OCI).
• Security & Compliance
• Design and enforce network security standards, segmentation, and zero-trust architectures.
• Implement solutions aligned with ISO, NIST, and other compliance frameworks.
• Performance & Troubleshooting
• Serve as L3 escalation point for complex incidents across server, storage, and network domains.
• Perform root cause analysis, advanced packet capture, and network performance tuning.
• Collaboration & Leadership
• Partner with internal architects, service managers, and client stakeholders to deliver tailored solutions.
• Mentor Level 1 / 2 engineers, guiding them in advanced troubleshooting and solution design.
• Deliver technical documentation, design diagrams, and executive-level presentations.

Skills & Qualifications

Required :

Preferred (Nice to Have) :

Soft Skills