Student Experience Coordinator
Shankar Mahadevan AcademyBengaluru, Republic Of India, IN1 day ago
Job descriptionBachelor’s Degree (required) 1–3 years of relevant experience in customer support, education, or service-oriented roles Respond promptly and professionally to incoming student and parent inquiries via phone, email, and WhatsApp. Coordinate with internal departments (faculty, operations, sales) to resolve student concerns quickly. Monitor ticket status and ensure timely resolution within agreed SLAs. Educate students about course features, policies, and any updates. Follow up with inactive learners to encourage course completion or renewal. Collect feedback from students and parents, and escalate issues where necessary. Resolve queries with empathy and a solution-oriented mindset. Monitor and support student engagement and retention. Maintain detailed records of all student interactions and resolutions. Share relevant updates with students and escalate issues when needed. Contribute proactively to process improvement and internal knowledge sharing.
We are looking for enthusiastic and empathetic Student Success Executives to join our Student Success Team at CloodOn Musica Pvt Ltd. This role is pivotal in building strong relationships with students and instructors, ensuring their satisfaction, and enabling a seamless learning experience.
Skills / Qualifications :
- Excellent verbal and written communication skills
- Fluency in English, Hindi, and any regional language
- Strong problem-solving and time-management abilities
- High levels of empathy and patience
- Team player with a proactive mindset
- Familiarity with basic Excel
- Ability to work independently and manage multiple tasks
Requirements :
Responsibilities :
Create a job alert for this search
Student Coordinator • Bengaluru, Republic Of India, IN
Related jobs
- Promoted
Music Coordinator
StraiveBengaluru, IN For this role, we envision someone who is passionate about delivering music industry best practices to developing artists and labels, supporting artists in delivering their releases into the client...Show moreLast updated: 14 days ago
- Promoted
Student Enrollment Coordinator
VIBGYOR Group of SchoolsBengaluru, Republic Of India, IN Parent Relationship Management : .Ensure all parents are aptly welcomed and comfortably seated.Effectively address / resolve parents’ enquiries across mediums i.
Escalate all unresolved grievances of th...Show moreLast updated: 4 days ago
- Promoted
Assessment Accessibility Coordinator
RecroBengaluru, Republic Of India, IN In this role, you will work with the Assessment Editorial team improve our accessibility story for students who are blind or have low vision and for students who are deaf or hard of hearing.You wil...Show moreLast updated: 13 days ago
- Promoted
Student Success Manager
CodingalBengaluru, Republic Of India, IN Com) is the global leader in online AI & coding education for kids and teens.We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games,...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Coordinator
PLEXO HR SolutionsBengaluru, Republic Of India, IN PREFERRED : FOLKS FOR E-COMMERCE BACKGROUND ONLY.Make outbound calls to customers to confirm and book demo appointments.Engage and follow up with customers via WhatsApp to share product / demo informa...Show moreLast updated: 3 days ago
- Promoted
Web Experience & Digital Outreach Coordinator
NEO HEIGHTS BUILDERS & PROMOTERS PRIVATE LIMITEDBengaluru, Republic Of India, IN Job Title : UI / UX designer and Digital Marketer – Executive Level.Company : Arul Group of Companies (Arul Rubbers, Arul Polymers & Neo Heights Builders).
Department : Marketing & Branding.We are lookin...Show moreLast updated: 5 days ago
- Promoted
Talent Experience Coordinator
ConfidentialBengaluru / Bangalore, India Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity.
We have won countless awards for our excellence in security oper...Show moreLast updated: 8 days ago
- Promoted
AI Solutions Outreach Coordinator
QpiAIBengaluru, Republic Of India, IN QpiAI is a deep-tech company that works at the intersection of AI and Quantum Computing, developing groundbreaking solutions to tackle some of the most complex challenges across various industries....Show moreLast updated: 17 days ago
- Promoted
Studio Coordinator
Art of the buildBengaluru, Karnataka, India Join our journey of shaping meaningful spaces.Art Of The Build is looking for a .If you love structure, creativity, and working with a passionate design team — we’d love to hear from you.Bangalore ...Show moreLast updated: 5 days ago
- Promoted
Client Experience Coordinator
Derma Solutions - Skin & Hair Clinic in BangaloreBengaluru, Republic Of India, IN Neo Sculpt6 is a premium aesthetic and dermatology clinic offering advanced skin, hair, and cosmetic services.We are dedicated to providing an unparalleled patient experience and clinical excellenc...Show moreLast updated: 1 day ago
- Promoted
Employee Experience Coordinator
NinjacartBengaluru, Republic Of India, IN Ninjacart is India’s largest agri tech company that's revolutionising the agri ecosystem.By harnessing technology, innovation, and ideas, we are building commerce, finance, and fulfillment solution...Show moreLast updated: 4 days ago
- Promoted
- New!
Student Success Coordinator
OnatiGlobalBengaluru, Republic Of India, IN Onati Global Institute of Fashion Technology is a fast growing creative institute in Bangalore with Edu Tech in the fore front.
We are seeking a compassionate and proactive.The ideal candidate will ...Show moreLast updated: 22 hours ago
- Promoted
Educational Outreach Coordinator
Kunskapsskolan India - SchoolsBengaluru, Republic Of India, IN Postgraduate with at least 5 years of experience in the.Education or Hospitality Sector.Strengthening and upgrading the vision, values, and philosophy of the school.
Student Admissions and Administr...Show moreLast updated: 30+ days ago
- Promoted
Program Coordinator (Kannada Speaker)
ConfidentialBengaluru / Bangalore, India Excellent communication skills.This is a full-time, on-site role based in Bengaluru for a Program Coordinator.The Program Coordinator will oversee the execution of programs, ensuring timelines and ...Show moreLast updated: 1 day ago
- Promoted
Academic Coordinator
ConfidentialBengaluru / Bangalore, India At SciKraft we design and build innovative tools for experiential learning of science.We are a dynamic team, we believe in being hands on and we innovate solutions to transform classrooms in to act...Show moreLast updated: 30+ days ago
- Promoted
- New!
Education Program Coordinator (Robotics & STEM)
Discoveries QuintessentialBangalore, IN We are seeking a passionate and energetic.This customer-facing role requires exceptional communication skills, adaptability to night shifts (including weekends), and a genuine enthusiasm for.The se...Show moreLast updated: 1 hour ago
- Promoted
Member Services Coordinator
Karma Group GlobalBengaluru, Republic Of India, IN Job Title : Club Membership Fees Executive.We are looking for a proactive and customer-focused professional to join our team as a Club Membership Fees Executive.
In this role, you will be responsible...Show moreLast updated: 1 day ago
- Promoted
- New!
Academic Support Coordinator
CodingalBengaluru, Republic Of India, IN AI & coding education for kids and teens.We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.O...Show moreLast updated: 7 hours ago