Sr Technical Support Engineer

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

We are looking for a Senior Technical Support engineer to create and execute testing approaches for our market-leading Operational Technology (OT) products, with a key objective of designing and developing low maintenance and portable test automation scripts using some of the latest industry technologies. You will create robust test strategies to search out product issues while assuring that the product line conforms to established requirements and standards. You will also be responsible for gathering functional requirements, information, and data to proactively drive quality best practices while collaborating with R&D.

Your Impact

• Design, build, execute, and maintain test Servers for various product testing.
• Create automated test scripts for non-functional system verification.
• Work within Patch Management team to build, configure, and patch multiple test environments.
• Perform requirements analysis, create, and execute test strategies and test cases, troubleshooting issues, and report defects.
• Manually execute complex functional and non-functional tests.
• Engage with cross-functional and international teams on status updates and problem solving in an agile environment.

What You'll Need

Skills Required

Test Automation, Software Configuration Management