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Account Sales (NIGHT / US SHIFT)

Account Sales (NIGHT / US SHIFT)

ConfidentialDelhi, India
10 days ago
Job description

Salary up to 35k

location : noida / WORK FROM HOME

Minimum 3 years in US SALES

IMMEDIATE JOINER

EXCELLENT COMMUNICATION SKILLS

Key Responsibilities :

  • Manage and nurture existing client accounts in the US market to ensure satisfaction and repeat business.
  • Identify upselling and cross-selling opportunities within assigned accounts.
  • Build strong relationships with decision-makers and influencers at client organizations.
  • Act as the primary point of contact for client communications, escalations, and issue resolutions.
  • Coordinate with internal teams (sales, marketing, support, delivery) to meet client expectations.
  • Track account performance, report on KPIs, and present insights to management.
  • Handle contract renewals, pricing negotiations, and service expansions.
  • Maintain detailed CRM records and update all client interaction logs.
  • Work in alignment with the US time zone (EST / PST) during night shift hours.

Required Skills and Qualifications :

  • Proven experience as an Account Manager, Sales Executive, or similar role handling the US market.
  • Excellent verbal and written communication skills (neutral / accented English preferred).
  • Strong customer-centric approach with problem-solving abilities.
  • Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce).
  • Ability to multitask, prioritize, and manage time effectively.
  • Bachelor's degree in Business, Marketing, or a related field.
  • Preferred Qualifications :

  • Experience in B2B sales or handling SaaS / IT / Recruitment clients in the US.
  • Understanding of US business culture and client expectations.
  • Ability to work independently and as part of a remote / distributed team.
  • Skills Required

    Salesforce, CRM Tools, Zoho, Hubspot

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    Night Shift • Delhi, India

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