Salary up to 35k
location : noida / WORK FROM HOME
Minimum 3 years in US SALES
IMMEDIATE JOINER
EXCELLENT COMMUNICATION SKILLS
Key Responsibilities :
- Manage and nurture existing client accounts in the US market to ensure satisfaction and repeat business.
- Identify upselling and cross-selling opportunities within assigned accounts.
- Build strong relationships with decision-makers and influencers at client organizations.
- Act as the primary point of contact for client communications, escalations, and issue resolutions.
- Coordinate with internal teams (sales, marketing, support, delivery) to meet client expectations.
- Track account performance, report on KPIs, and present insights to management.
- Handle contract renewals, pricing negotiations, and service expansions.
- Maintain detailed CRM records and update all client interaction logs.
- Work in alignment with the US time zone (EST / PST) during night shift hours.
Required Skills and Qualifications :
Proven experience as an Account Manager, Sales Executive, or similar role handling the US market.Excellent verbal and written communication skills (neutral / accented English preferred).Strong customer-centric approach with problem-solving abilities.Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce).Ability to multitask, prioritize, and manage time effectively.Bachelor's degree in Business, Marketing, or a related field.Preferred Qualifications :
Experience in B2B sales or handling SaaS / IT / Recruitment clients in the US.Understanding of US business culture and client expectations.Ability to work independently and as part of a remote / distributed team.Skills Required
Salesforce, CRM Tools, Zoho, Hubspot