Chief Transformation Officer

ABOUT THE ROLE :

The Director – Business Transformation will lead the company’s technology and innovation agenda, driving initiatives that enhance digital capabilities and operational efficiency across our hotel portfolio. This role will focus on identifying, implementing, and optimizing tech solutions that elevate guest experience, streamline operations, and support long-term business growth.

Role will report to CEO.

Key Responsibilities :

• Define and execute the technology and innovation roadmap for the organization.
• Lead digital transformation projects across hotels, including system upgrades, automation, and process digitization.
• Evaluate emerging technologies and recommend solutions that improve efficiency, guest experience, and profitability.
• Collaborate with operations, finance, and leadership teams to implement scalable tech-driven improvements.
• Oversee vendor selection, project execution, and change-management initiatives.
• Track performance metrics and ensure successful adoption of new systems and tools.

Key Requirements :