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Senior Associate-Quality Assurance

Senior Associate-Quality Assurance

ConfidentialThane, India
5 days ago
Job description

Job Requirements

Role / Job Title : Senior Analyst-QA

Function / Department : Credit COE

Roles & Responsibilities

  • To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit process and vendors
  • Devise and Deploy QA process in collateral & Non collateral product processes
  • Measure / Monitor & publish QA scores across credit process / underwriting and Vendors
  • Share Inputs from QA & Hindsighting process to improve credit process
  • Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions
  • Onboard and Manage QA vendors for effective functioning

Secondary Responsibilities

  • Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered process
  • Evaluate the growth strategy and plan scalability across credit process and products
  • Recommend process changes in order to improve service efficiency and quality across Credit
  • Monitor the defined business plan laid out during yearly planning
  • Key Success Metrics

    QA Metric , Vendor management , Quantum and periodicity of MIS

    Education

    Post Graduation : Any

    Graduation : Any

    Experience : 3-8 years of experience

    Skills Required

    Vendor Management, Quality Assurance, technology solutions , Automation

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