Hexaware - Solution Architect

Solution Architect - Senior role :

1. Manage all technical aspects of the sales cycle.

2. Creating high-quality professional presentations, custom demos, proof of concepts.

3. Deliver technical deep-dive sessions & workshops.

4. Differentiate Hexaware from alternative solutions, answering RFI, RFPs, etc.

Technical expertise :

1. Engage with customers, both onsite and remotely, by providing technical expertise during the pre-sales process.

2. This includes answering customer inquiries, conducting capability demonstrations, and explaining the capabilities and benefits of Hexaware.

Sales strategy :

1. Collaborate with the sales team to support the formulation and execution of the sales strategy.

2. Help identify potential opportunities for Hexaware adoption and contribute to the development of sales plans and proposals.

Technical guidance :

1. Contribute to technical evaluations by assisting in proof-of-concept (POC) or proof-of-value (POV) initiatives.

2. Lead the team in designing workshops and providing technical guidance during requests for proposal (RFP).

Customer relationships :

1. Establish and maintain positive relationships with customers, focusing on building rapport and trust.

2. Collaborate with individuals within customer environments, understand their needs, and assist them in becoming advocates for Hexaware.

Customer feedbacks :

1. Effectively communicate customer feedback, requirements, and challenges to relevant teams (including Vertical, Sales, and Service Lines) to drive continuous improvement.

Market knowledge :

1. Maintain a foundational understanding of technologies related to Hexaware's market focus.

2. Solve technical customer issues of broad scope and high complexity.

3. Work across different technology service line to find solutions to complex scenarios and integration issues.

4. Propose improvements and innovation for customer calls and solution demonstrations based on current market trends.

(ref : iimjobs.com)