Client Servicing Executive

Hiring for : Brand Scale-Up Inc.

Location : HRBR Layout, Kalyan Nagar, North Bengaluru

Designation : Client-Servicing Executive

Overview :

We are looking for an experienced, assertive and detail-oriented Client-Servicing Executive with prior agency experience to join our dynamic team. This role is ideal for someone with a strong background in client service within the agency space, looking to leverage their skills in a collaborative, client-focused environment.

You will work closely with internal teams, including creative, strategy, and production, to deliver high-quality results on time and within budget. Your expertise in agency environments will help drive client satisfaction and strengthen relationships, ensuring we meet and exceed client expectations.

Key Responsibilities :

Serve as the main point of contact for assigned clients, handling all day-to-day communications and requests

Coordinate with internal teams (creative, production) to manage project timelines, deliverables, and budgets

Provide proactive updates and problem-solve client issues to maintain satisfaction

Collaborate with clients to understand their objectives and ensure that all services align with their goals

Ensure client expectations are clearly communicated and me t, managing scope and timelines effectively

Contribute to project briefs, presentations, and status reports for clients

Build and nurture long-term relationships with clients to encourage repeat business

Qualifications :

Prior experience working in a client servicing role within an agency environment (e.g., advertising, marketing, media, or creative agencies)

Excellent communication and relationship-building skills

Strong organizational abilities, with the capacity to manage multiple projects simultaneously.

Ability to work in a fast-paced, deadline-driven environment

Proactive approach to problem-solving

Knowledge of agency workflows and client communication best practices

More about us-

Brand Scale-Up Inc. is a brand-strategy-led digital marketing agency, specializing in Video content Production, Social Media Management and Performance Marketing. We work with various D2C and FMCG brands such as Tata Consumer Products, Wipro Consumer Products, Protinex, Protinex Diabetes Care, Tetley, Eva, Organic India and much more!