Client Service & Project Delivery Lead

Role Overview

The Account Manager is responsible for managing daily client servicing and project delivery for marketing production in India. This includes POSM, print, packaging, OOH, premiums, and retail activation. The role ensures projects are executed on time, within budget, and to the required quality, while supporting communication across clients, suppliers, and internal delivery teams (sourcing, QC, artwork, production).

This position is central to ensuring smooth workflow across India-based production partners and internal cross-functional teams.

Key Responsibilities

1. Client Management

• Act as the primary day-to-day contact for Indian client teams (brand, trade, activation).
• Manage daily communication, clarifications, feedback cycles, and approvals.
• Prepare and deliver project updates, trackers, WIP reports, and status summaries.
• Support the alignment of briefs, scoping, and campaign requirements.

2. Project Execution & Workflow Control

3. Supplier & Production Coordination

4. Commercial & Financial Governance

5. Cross-Functional Collaboration

6. Quality & Risk Management

Requirements

Experience

Skills

Soft Skills