What this job involves :
As the Area F&B Lead at JLL serving the bp account, you will oversee catering providers and manage the development of food & beverage strategy in partnership with the client across bp's portfolio. You will be responsible for building relationships with catering partners, identifying business partners within sites, and aligning cost and operating models to bring bp's food & beverage offering to industry benchmarks. This role requires strong foundation and field experience in food and beverage, hospitality, and wellbeing to deliver exceptional customer-centric workplace service solutions. You will play a vital role in JLL's commitment to delivering transformative real estate solutions by developing comprehensive F&B strategies, managing vendor relationships, and creating exceptional dining experiences that enhance workplace satisfaction and support bp's global vision and operational objectives.
What your day-to-day will look like :
- Build and maintain relationships across all catering partners while identifying business partners and developing site-specific relationships
- Work with local clients to develop, cascade, deliver and report shared goals and objectives ensuring alignment at all organizational levels
- Develop strong relationships with clients and key stakeholders including setting up regular customer forums to promote 360-degree feedback
- Collaborate with Global CX Lead to embed strong governance framework including presenting annual, quarterly, and monthly governance meetings
- Ensure catering partners maintain appropriate governance standards for their areas of responsibility
- Identify business-specific outcomes aligned to global vision while supporting cost and operating model alignment
- Participate in work improvement focus groups and other mutually agreed career development opportunities
Required Qualifications :
Extensive experience in catering, hospitality, or procurement of food & beverage services with strategic management capabilitiesProven experience developing solutions for global Fortune 500 companies with expertise in outsourcing solutionsExcellent communication skills both written and spoken with strong interpersonal and presentation abilities across multiple mediaAbility to influence, partner and operate strategically with demonstrated stakeholder management skillsCommercial and financial acumen with strategic thinking and decision-making capabilitiesFamiliarity working alongside facilities management teams in commercial property environmentsDegree qualifications in appropriate discipline with understanding of diverse work and ethnic cultures across multiple countriesPreferred Qualifications :
Experience in specialized verticals like F&B with background in Procurement, Operations, Supply Chain, or Commercial Real EstateActive membership in real estate and Food & Beverage community organizations (CoreNet, ULI) serving as subject matter expertLeadership experience with ability to guide, coach, and develop performance of managed teams either remotely or in personUnderstanding of current industry technology with drive for market knowledge and future enhancementsAbility to work in complex environments while being comfortable with ambiguity and making quick decisionsEnergy and drive to develop exceptional customer experiences with courage to make tough decisionsExperience seeking feedback to inform decision-making and promoting consultative approaches to gain stakeholder buy-inLocation : Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Skills Required
commercial real estate , Catering, Facilities Management, Supply Chain, Stakeholder Management, Hospitality, Strategic Management