Senior IT Support Engineer

ConfidentialIndia

4 days ago

Job description

Exp : 4 to 6 years

Skill Set

Ibm Mq Series, Postgresql, Linux, Production Support

Skill to Evaluate

Ibm Mq Series, Postgresql, Linux, Production Support

Location

Prima Bay, Saki Vihar Road, off Jogeshwari - Vikhroli Link Road, New Mhada Colony, Savarkar Nagar, Chandivali, Powai, Mumbai, Maharashtra, India

NCC Building, Durgam Cheruvu Road, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana, India

Job Description

Experience -

A minimum of 4+ years of experience in application support or similar positions. - Mandatory
A solid comprehension of application architectures and databases is essential, with a preference for PostgreSQL expertise. - Mandatory
Candidates should possess proficiency in Linux, Java, MQ, and ticketing systems such as ServiceNow. -Mandatory
Exceptional problem-solving abilities and meticulous attention to detail are necessary. -Desirable
Strong communication and interpersonal skills are vital, along with the capacity to collaborate effectively. -Mandatory

Knowledge -

A thorough understanding of operating systems like Linux and its command line interfaces and software applications is crucial for effectively troubleshooting and maintaining applications. - Desirable

Strong understanding of application architecture is necessary. - Mandatory

Strong analytical abilities are essential for identifying and resolving issues that may affect application performance or efficiency. - Mandatory

Capacity to multitask and prioritize effectively is vital for managing multiple issues and projects simultaneously while maintaining accuracy and attention to detail. - Desirable

Proficient communication skills are important for engaging with team members, IT professionals, and users, facilitating clear explanations of technical concepts. - Mandatory

Strong customer service skills are required to address user inquiries promptly and effectively. - Mandatory

Knowledge of programming languages, such as Java, is advantageous for understanding and troubleshooting code. - Desirable

Experience with database management and data analysis tools is beneficial for handling and interpreting application-related data. – Desirable

The ability to work collaboratively in a team environment is essential for partnering with other engineers and IT professionals to provide optimal application support. - Mandatory

Basic Knowledge for IBM MQ : (Mandatory)

Experience with IBM MQ : Familiarity with IBM MQ installation, configuration, and administration.

MQ Queue Management : Ability to create and manage queues, topics, channels, and listeners in MQ.

Message Handling : Understanding of message queuing principles, including message persistence, transactions, and error handling.

Technical Skills -

Proficiency in various operating systems (Windows, Linux) to troubleshoot and support applications. - Mandatory

Familiarity with languages commonly used in application development (e.g., Java, JavaScript) to understand code behavior and assist in debugging. - Mandatory

Understanding of SQL and database management systems (e.g., Oracle, MySQL, SQL Server, PostgreSQL) for querying and troubleshooting datarelated issues. - Mandatory

Familiarity with MS Office tools like (MS Word, Powerpoint, Excel) - Mandatory, experince with IBM MQ interfaces - mandatory

Skills Required

Java, Servicenow, Linux, Postgresql, Ibm Mq Series

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It Support Engineer • India

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