Client Servicing Head - North
The Think Tank AgencyMumbai, Maharashtra, India2 days ago
Job descriptionChampion outstanding creative work that delivers results. Inspire and collaborate with creative teams to develop and refine breakthrough ideas. Organize regular brand appreciation and knowledge-sharing sessions with clients to enhance strategic alignment. Build trust and long-term relationships with clients. Act as a strategic advisor, tailoring proposals and presentations to client sensibilities and organizational dynamics. Facilitate smooth communication between internal teams and client stakeholders. Identify and pursue new business opportunities and organic growth from existing accounts. Lead pitches and acquisition initiatives alongside senior management. Prioritize opportunities based on business potential and resource availability. Document and evaluate brand communication work, showcasing campaign effectiveness through case studies and data. Provide strategic communication briefs to guide campaign development. Manage all financial elements of client accounts, including budgeting, forecasting, billing, and cost control. Contribute to agency performance through client revenue growth, cost efficiencies, and new business wins. Track key performance metrics and ensure delivery of measurable business value. Prepare and deliver strategic and creative presentations that resonate with client objectives. Represent the agency in key meetings and pitch discussions. Maintain strong working relationships with key vendors, media partners, and third-party collaborators to deliver best-in-class solutions. Mentor, train, and lead a team of client servicing professionals. Conduct regular performance reviews and provide constructive feedback for individual growth. Ensure timely completion of documentation such as job status reports, MOMs, and follow-ups. Foster a high-performance culture by recognizing talent and promoting ownership within the team. Facilitate individual development plans and ensure skill enhancement through consistent training. Share brand / category insights and best practices across teams to uplift the agency’s collective expertise. Creative Evaluation : Strong ability to assess and refine creative work; mentors juniors on improving creative sensibility. Negotiation : Skilled in balancing client expectations and agency deliverables while safeguarding profitability. Coaching & Leadership : Proven ability to develop team capabilities and drive performance through mentorship. Presentation & Communication : Excellent written, verbal, and presentation skills; persuasive and confident communicator. Interpersonal Effectiveness : Navigates internal dynamics smoothly and fosters cross-functional collaboration across teams and leadership. 9-10 years of experience at a mid to senior level in brand management and client servicing within a reputed advertising / marketing agency, real estate preferred. Proven track record in handling large-scale brand campaigns and leading cross-functional teams. Strong understanding of ATL / BTL / 360° marketing solutions. Experience in handling major clients in North India market. Bachelor’s or Master’s degree in Marketing, Advertising, Communication, or a related field. Opportunity to lead strategic client relationships in a high-growth region. A dynamic work culture that fosters innovation, ownership, and collaboration. Exposure to national and global brand campaigns. Platform to mentor and shape the next generation of advertising leaders.
Location : Gurugram, Delhi
Job Type : Full-Time
Work Schedule : Monday to Saturday, 10 : 00 AM – 7 : 00 PM
Work Mode : Work from Office only
About the Role
We are looking for a dynamic and experienced Client Servicing Head – North to lead our Brand Management and Main Line Advertising operations in the northern region. This is a senior leadership position ideal for individuals who excel in managing high-impact brands, leading cross-functional teams, and driving strategic growth. You will be the central point of contact for clients, responsible for building lasting partnerships and ensuring the delivery of outstanding creative and communication solutions.
Key Responsibilities
1. Brand Leadership & Stewardship
- Serve as the agency’s brand expert, with in-depth knowledge of brand performance, category dynamics, and business challenges.
- Guide and evaluate creative solutions to ensure alignment with brand objectives.
- Prioritize projects effectively across multiple brand campaigns and manage pressure from clients with composure.
2. Creative Excellence
3. Client Relationship Management
4. Business Development
5. Communication Strategy & Effectiveness
6. Financial Oversight
7. Organizational Impact
8. Presentation Leadership
9. External Partnerships
10. Team Leadership & Coaching
11. Talent Development
12. Knowledge Management
Professional Skills Required
Preferred Qualifications
What We Offer
Create a job alert for this search
Client Servicing • Mumbai, Maharashtra, India
Related jobs
)
![Client Servicing Head - North [27 / 10 / 2025]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=The%20Think%20Tank%20Agency)
- Promoted
Manager - Client Servicing - Healthcare
R K SWAMY LimitedMumbai, India Client Servicing Manager Company : R K SWAMY Healthcare (part of R K SWAMY LTD) Role : Client Servicing Manager Experience : 5 - 8 Years...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing Director - Mainline Agency
ConfidentialMumbai We are seeking an experienced and dynamic Client Servicing Director to join our Mainline Agency.This leadership role demands a professional with a proven track record in managing multiple product c...Show moreLast updated: 30+ days ago
- Promoted
Head of Sales
The Language SKOOLThane, IN Position : Head of Sales and Business Development | Remote.Education / EdTech / Language Training industry).About Us – The Language SKOOL (TLS).
The Language SKOOL is one of India’s largest online platfo...Show moreLast updated: 1 day ago
- Promoted
Client Services Manager
Coalesce Eventz India Pvt LtdMumbai, Maharashtra, India Event background and located in Mumbai.Coalesce Eventz is a leading event management agency in Mumbai, renowned for delivering innovative and memorable events.
We specialize in a wide range of event...Show moreLast updated: 30+ days ago
- Promoted
Director of Client Servicing
PepperMumbai, Maharashtra, India Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+...Show moreLast updated: 9 days ago
- Promoted
Client Servicing Manager
Inextis EventsMumbai, Maharashtra, India Inextis Events is an award-winning experiential marketing agency based in Mumbai.Since its establishment in 2013, the company has been delivering thoughtful creativity and impeccable execution to c...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing Manager (Healthcare)
R K SWAMY LimitedMumbai, Maharashtra, India Qualification : MBA / PG compulsory (Top Institute ).Principal duties, activities and responsibilities for the position : .
Actively participate in the development of Brand / Communication strategies bas...Show moreLast updated: 21 days ago
- Promoted
Head of Cybersecurity Practice (Global)
Timus Consulting ServicesThane, IN Head of Cybersecurity Practice (Global).Minimum 10 years with cybersecurity consulting, services, or leadership roles.Timus Consulting is a global leader in Governance, Risk, and Compliance (GRC) a...Show moreLast updated: 3 days ago
- Promoted
Head - Client Servicing | 7yrs + | Digital Media & Entertainment | Mumbai
MetaMorphMumbai, Maharashtra, India We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy.With a proven track record of supporting over 220 startups, we specialise in aligning talen...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing Manager
Collective Artists NetworkMumbai, Maharashtra, India Position : Client Servicing Location : Mumbai Experience : 5–7 years Industry : Advertising / Marketing / Communications Job Description : We are looking for a dynamic and driven Client Servicing P...Show moreLast updated: 30+ days ago
- Promoted
Head Leasing and Office Transactions
The Management Recruitment Group (MRG)Kalyan-Dombivli, IN Our client is one of the largest global leaders in Co-Working and Managed Office Spaces, with a pan-India presence.Role : National Head of Growth, Supply & Demand (Leasing - Flex Office Transactions...Show moreLast updated: 22 days ago
- Promoted
Head of Sales
AviateKalyan-Dombivli, IN At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data.
We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 30+ days ago
- Promoted
Vertical Service Delivery Head
PepperMumbai, Maharashtra, India Pepper Content ( is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content ca...Show moreLast updated: 2 days ago
- Promoted
Client Servicing Head - North
The Think Tank AgencyMumbai, Maharashtra, India Monday to Saturday, 10 : 00 AM – 7 : 00 PM.We are looking for a dynamic and experienced.Brand Management and Main Line Advertising operations in the northern region.
This is a senior leadership position...Show moreLast updated: 1 day ago
- Promoted
- New!
Client Servicing Head - North [27 / 10 / 2025]
The Think Tank AgencyMumbai, Maharashtra, India Location : Gurugram, Delhi Job Type : Full-Time Work Schedule : Monday to Saturday, 10 : 00 AM – 7 : 00 PM Work Mode : Work from Office only About the Role We are looking for a dynamic and experienced...Show moreLast updated: 1 hour ago
- Promoted
Client Servicing Director
FoxyMoronMumbai, India Strategic Planning and Communication : .Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.Lead client ...Show moreLast updated: 30+ days ago
- Promoted
South Asia Regional Head
GenScriptKalyan-Dombivli, IN Responsible to develop grain processing business particularly in biofuel ethanol in South Asia as per aligned with organizational mission and targets.
Identify and capitalize on regional opportuniti...Show moreLast updated: 30+ days ago
- Promoted
Head of Client Partnerships
Stellar Capital ManagementMumbai, Maharashtra, India At Stellar ( ), we're building AI-powered wealth management for modern Indians.Powered by advanced AI and institutional-grade quantitative research, Stellar Capital Management helps modern Indians ...Show moreLast updated: 30+ days ago
- Promoted
Client Servicing Manager
ConfidentialMumbai Strong communication skills, both verbal and written.Must have a good and pleasing personality.Self-driven and career-oriented professional.
Demonstrated leadership qualities and the ability to lead...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager - Client Servicing
Seventy Event Media GroupMumbai, Maharashtra, India Being the face of the company and being responsible for planning, managing, and executing a wide variety of events ranging from media drives, employee meets, dealer conferences, festivals and speci...Show moreLast updated: 30+ days ago