Manager / Senior Manager - Standard Operating Procedure

Please find below the Job Description :

Role (Why position exists) : To collaborate with retail operations and other functions to ensure adherence of best practices and seamless implementation of SOP along with enhancement of store productivity operations and compliance.

Main Responsibilities :

Direct daily operations of retail stores in a geographic area, monitoring backend operations, best practices and store activities.

Proactively drive and implement efforts ensuring streamlined effective best practices and processes throughout

Implement retail excellence standard in accordance with brand guidelines to ensure consistency with overall image and service standard of the brand.

Develop and oversee the implementation of customer centric initiatives designed to drive growth, profitability and customer satisfaction.

Analyze all relevant KPIs and implement all necessary actions with the aim of elevate the Customer Engagement and boost sales performance.

Being analytical and partner with Operation Team to take solid action plan in achieving sales objectives.

Developing and delivering retail improvement initiatives regional context having created measurable impact for store colleagues and consumers.

MPM Execution

Promotion & Campaign Execution

Replenishment (Store Backend)

If you see yourself reflected in this position description, let's talk about the possibilities of us working together and creating positive, lasting impact, together. Also request you to send your updated resume along with your current CTC and notice period at / at the earliest for further initiation of the process.