Opportunity Overview
In this position you&aposll join our Platform Operations team who supports ZeroFOX&aposs cyber security solution that helps organizations manage information security risks across social media. Your work will directly impact the success of ZeroFOX customers, partners, and pre-sales pilots, affecting the growth of our social risk management platform and its core services. This important role will have a direct impact on protecting against social media threats, and give you valuable experience in the growing cyber security field. This position offers high growth potential and the opportunity to work cross-functionally with various teams throughout the organization
Role And Responsibilities
- Fulfil a high volume of information requests
- Interpret, understand and act upon rules and procedures
- Be responsible for confidential documents
- Update internal stakeholders on tasking progress
Requirements
Computer and social media savvyWillingness to work an alternative work schedule, including partial weekendsExceptional attention to detail and thoroughnessAbility to learn quickly; can grasp technical terms and concepts quicklyProficient verbal and written communication skills; able to present complex concepts in a clear, concise mannerFluency (written and spoken) in the English languageTrustworthiness, reliability and high self motivationInterest in research and customer serviceDesired Qualifications And Skills
Previous experience and / or relevant coursework in cyber securityNot looking clock and would rather work until you&aposre satisfied with the day&aposs workAs a self-starter, when you find a problem, you alert the team, and fix it...you don&apost wait for the next taskProducing superior work while meeting aggressive deadlinesBenefits
Competitive compensationCommunity-driven culture with employee eventsGenerous time offBest-in-class benefitsFun, modern workspaceRespectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational cultureShow more
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Skills Required
Customer Service, Research