Assistant Vice President Category Manager, Grocery (SME – Retail BPS & Technology)

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Vice President Category Manager Grocery (SME Retail BPS & Technology)

We are looking for a senior grocery retail leader to serve as a domain expert and strategic advisor in our retail BPS and technology organization. The AVP will bring deep grocery merchandising expertise to shape industry-leading solutions drive digital and operational transformation for global retail clients and support product innovation across assortment planning pricing & promotions supplier collaboration demand planning store execution and omnichannel fulfilment.

This role works at the intersection of retail strategy technology analytics and shared services influencing product vision leading client transformation programs and building internal grocery capability.

Responsibilities

Strategic Leadership & Thought Partnership

Serve as the senior SME for grocery retail advising on category strategy trade terms market trends and technology evolution.

Provide strategic direction on assortment pricing promotions space private label and supply chain integration.

Shape go-to-market strategy for grocery solutions and drive executive-level client conversations.

Client Engagement & Advisory

Lead discovery sessions value assessments and maturity diagnostics for large retail clients.

Guide transformation roadmaps operating model design and capability build-outs across merchandising & category operations.

Present retail thought leadership and best practices to C-suite stakeholders.

Solution Design & Product Innovation

Translate retail needs into tech & service requirements for grocery category management platforms and solutions.

Partner with product & engineering to build digital workflows analytics and automation enablers.

Support UAT business rule creation data models process playbooks and AI-driven capabilities (pricing engines promo optimization recommended assortment models).

BPS & Operations Enablement

Define delivery models & governance frameworks for grocery shared services (assortment ops item setup pricing desk vendor management desk planogram ops).

Build SOPs capability matrices SLAs quality frameworks and transformation KPIs.

Drive automation & analytics adoption in category operations.

Market & Category Intelligence

Monitor consumer trends inflation dynamics supplier market shifts sustainability priorities and digital retail innovation.

Build benchmark packs price ladders competition scans and category playbooks for fresh ambient frozen and private label.

Leadership & Capability Building

Mentor internal teams on grocery retail capability and domain knowledge.

Support client solutioning sales pursuits and deal shaping for large transformation engagements.

Represent the organization at industry forums events and partner platforms.

Qualifications we seek in you!

Minimum Qualifications

Bachelors degree required (Business Economics Retail Engineering or similar).

MBA / Masters preferred.

Preferred Qualifications

Experience

Relevant / Significant years in Grocery Retail (Category Management / Buying / Merchandising leadership).

Experience with supermarket / omnichannel / FMCG environments; global exposure (UK / EU / US) preferred.

Prior experience in consulting retail tech shared services or transformation roles is highly beneficial.

Functional Expertise

Category strategy & analytics

Assortment planning & lifecycle management

Pricing & promotions science

Vendor & trade terms management

Private label development

Inventory demand & supply interface

Store & digital shelf execution

Tech & Data Fluency

Hands-on understanding of retail systems : ERP / Merch RMS assortment & pricing tools space planning systems supplier portals.

Familiarity with data models & retail analytics (loyalty POS panel elasticity basket analysis).

Exposure to AI / ML retail use cases; comfort working with engineering & data science teams.

Leadership Behaviours

Executive communication & storytelling

Consulting mindset with ability to simplify complexity

Strategic thinking with operational execution capability

Influencing senior stakeholders across business & technology

Strong program oversight & change management experience

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Exec

Key Skills

Presentation Skills,Risk Management,Financial Services,IFRS,Banking,Pricing,Analysis Skills,Securities Law,Investment Banking,Relationship Management,Strategic Planning,Leadership Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1