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Application Support

Application Support

ConfidentialJamnagar, Delhi
5 days ago
Job description

Job description

Notice period : Immediate Joiner or max who can join in 10 Days.

Location : Delhi - Dwarka (work from office)

  • We are looking for a dedicated Application Support Specialist with a minimum of 1 years of experience. The ideal candidate should have strong ADVANCE EXCEL knowledge & SQL COMMAND knowledge.
  • Experience in the CRM or banking domain, which would be a significant advantage.

Key Responsibilities :

  • Has to work on Advance Excel ( Vlookup, Hlookup, Pivot Table )
  • Generating Reports ( Data Analysis )
  • Extracting Reports by using SQL Commands
  • Handling Customer Queries and answering them and resolving them, through mails.
  • Troubleshoot and resolve basic application-related problems.
  • Collaborate with the development team to implement fixes and improvements.
  • Monitor application performance and ensure optimal functionality.
  • Conduct regular system maintenance and updates.
  • Provide user training and support as needed.
  • Required Skills :

  • Good Knowledge in SQL Commands / Queries.
  • Strong proficiency in Advance Excel ( Vlookup, Hlookup, Pivot Table )
  • Experience with CRM systems or within the banking domain is a plus.
  • Excellent problem-solving and analytical skills.
  • Strong communication skills and the ability to work collaboratively in a team environment.
  • Special Instructions :

  • The candidate will be provided a 2-week free training. Upon completion of this training, a final interview will be conducted. The candidate will be offered a position contingent upon successfully clearing the training period.
  • Skills Required

    Sql Commands, Advanced Excel, Crm Systems, Data Analysis, Problem Solving Skills

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    Application Support • Jamnagar, Delhi

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