Job description
Notice period : Immediate Joiner or max who can join in 10 Days.
Location : Delhi - Dwarka (work from office)
- We are looking for a dedicated Application Support Specialist with a minimum of 1 years of experience. The ideal candidate should have strong ADVANCE EXCEL knowledge & SQL COMMAND knowledge.
- Experience in the CRM or banking domain, which would be a significant advantage.
Key Responsibilities :
Has to work on Advance Excel ( Vlookup, Hlookup, Pivot Table )Generating Reports ( Data Analysis )Extracting Reports by using SQL CommandsHandling Customer Queries and answering them and resolving them, through mails.Troubleshoot and resolve basic application-related problems.Collaborate with the development team to implement fixes and improvements.Monitor application performance and ensure optimal functionality.Conduct regular system maintenance and updates.Provide user training and support as needed.Required Skills :
Good Knowledge in SQL Commands / Queries.Strong proficiency in Advance Excel ( Vlookup, Hlookup, Pivot Table )Experience with CRM systems or within the banking domain is a plus.Excellent problem-solving and analytical skills.Strong communication skills and the ability to work collaboratively in a team environment.Special Instructions :
The candidate will be provided a 2-week free training. Upon completion of this training, a final interview will be conducted. The candidate will be offered a position contingent upon successfully clearing the training period.Skills Required
Sql Commands, Advanced Excel, Crm Systems, Data Analysis, Problem Solving Skills