Mindtickle - Technical Product Owner II - DevOps

Description :

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep.

Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.

Were honoured to be recognized as a Leader in the first-ever Forrester Wave : Revenue Enablement Platforms, Q3 2024!.

Job Snapshot :

As a TPO-II / Engineering Manager for the DevOps and SRE functions at Mindtickle, you will lead a mission-critical team that sits at the heart of our engineering organization.

From building pipelines to production observability, cost governance to incident response, the DevOps / SRE team plays a central role in enabling engineering speed, reliability, and scale.

This role gives you the opportunity to shape the future of how Mindtickle builds and operates software by evolving our tooling, maturing our on-call and release processes, strengthening platform security, and driving a culture of engineering excellence and operational ownership.

Key Problem Areas :

• Evolving DevOps from a Support Function to a Strategic Enabler : The DevOps team is often the first responder for many horizontal issues, but we want more.
• Youll drive long-term investments in automation, self-service, and reliability to ensure were not just solving problems but preventing them.
• Standardizing Logging & Monitoring at Scale : Weve made strong progress on adopting modern observability tools like Loki.
• Youll drive the consolidation and rollout of a centralized logging, alerting, and monitoring stack to support spiky traffic, tenant isolation, and actionable alerts.
• Creating a Culture of Cost Ownership : Youll own cost governance across engineering, setting up the right visibility, processes, and rituals to ensure teams understand, predict, and optimize their infra usage, with DevOps as an active partner rather than a passive reporter.
• Reducing Incident Fatigue & Improving Recovery : You'll help streamline our on-call and incident response workflows, reduce noise, and drive proactive fixesso we can prevent outages before they hit users and respond with speed and clarity when they do.
• Bringing Clarity to Ownership & Prioritization : Youll build systems that separate ad hoc fire-fighting from strategic project execution-ensuring visibility, accountability, and bandwidth control across the teams responsibilities.
• Building Stronger Team Foundations : You'll foster a transparent, collaborative, and high-trust team environment, where operational knowledge is distributed, wins are celebrated, and DevOps becomes a sought-after team for growth and impact.

Whats in it for you? :

Wed love to hear from you, if you : :

Why this role matters :

The DevOps team is the connective tissue across Mindtickles engineering org.

Every deployment, every rollback, every alert, and every cost dashboard runs through this team.

Your leadership will help evolve DevOps from a support function into a multiplier, boosting engineering productivity, enabling scale, and building a stronger, more resilient tech backbone for the company.

Our culture & accolades :

As an organization, its our priority to create a highly engaging and rewarding workplace.

We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence.

We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

(ref : hirist.tech)