This job offer is not available in your country.
Managing Director - Operations
ConfidentialBengaluru / Bangalore, India9 days ago
Job descriptionPrimarily accountable for all client and operational matters and solving all issues managing risks, ensuring operational efficiency and addressing all client delivery matters. Ensure smooth operational execution within the set timelines and provide client deliverables ahead of the deadline. Oversee client onboarding, KYC / AML processes, and regulatory reporting across multiple jurisdictions. Ensure accurate and timely execution of NAV calculations, financial statements, investor reporting, and compliance monitoring. Defining operational execution plans for new billable projects and new client onboardings. Implement, define and document operational procedures relating to execution. Drive standardization and automation to improve fund administration efficiency and reduce errors. Lead and optimize fund administration processes, trust and fiduciary services, and investor services delivered from the central office. Build standard, transparent, and repeatable production and service processes to provide stable, consistent, and quality products and services that both internal and external clients expect. Drive discipline of daily deliverables to clients and local offices and daily timesheets and billing, Manage client relationships, operational risk, service level agreements and coordination of client deliverables. Develop, maintain and expand contact with Sales team and the country management teams and Account Managers, clients and the intermediaries and ensure that all stakeholders are serviced well. Facilitate enforcing policies, procedures and work-instructions with operational staff in order to achieve a standardized way of working towards the clients. Responsible for implementing appropriate and best of breed systems and operating procedures Leverage the central office delivery capabilities in Bangalore to reach profitability targets Support the delivery of the financial and operational priorities and budget, within the defined financial targets and objectives. Responsible for the review of existing processes, mapping key processes, identifying gaps and creating the path to a more efficient operations model. Facilitate enforcing policies, procedures and work-instructions to achieve a standardized way of working towards the clients. Ensure the smooth onboarding and off boarding of clients via appropriate systems and internal systems, and ensure proper communication across functions during the process Provide feedback and reports to internal stakeholders. Ensure accurate client time recording and control of client profitability targets. Analyzing all operations and actively driving operational efficiencies. Assist in growing the overall fiduciary and find administration service line. Assess and plan operational capacity and report back to the sales officers to ensure timely delivery. Help define operational processes and assist with the implementation of these process and procedures. Planning and managing projects and contributing to product development and innovation. Promoting operational efficiencies by implementing and optimizing operational produces and actively driving digitization in the service delivery. Control of the capacity planning and key role in the business continuity planning to ensure 100% delivery. Maximize utilization of resources and drive cost control measures across operations. Travel to offices / client visits as appropriate to support business requirements and manage deliverables. Help build a high performing operational team to grow the Amicorp business. Maintain high operational standards in trust and corporate services, accounting and Globalization Service and fund administration, and investor services. Ensure all operations comply with global and regional financial regulations (e.g., AIFMD, FATCA, CRS, GDPR, DFSA regulations). Work closely with risk, legal, and compliance teams to maintain regulatory adherence and mitigate risks. Implement a robust risk management framework that covers operational risk, cybersecurity, and client data protection. Lead audits, manage relationships with regulators, and ensure timely reporting of regulatory obligations. Ensure high-quality service delivery to institutional clients, fund managers, family offices, and high-net-worth individuals (HNWIs). Act as an escalation point for client concerns related to operational efficiency and service performance. Foster long-term client relationships by ensuring service excellence in fund administration, trust management, and corporate services. Collaborate with business development teams to support client acquisition and retention efforts. Manage operational budgets, ensuring cost-effectiveness while maintaining service quality. Optimize resource allocation across teams and geographies to maximize efficiency. Identify and implement cost-saving measures through process improvements and automation. Develop a high-performing workforce through discipline in billing, training and mentoring; as well as manage poor performance quickly and efficiently. Foster a culture of accountability, excellence, and innovation within the operations team. Set and monitor KPIs, performance benchmarks, and operational targets. Bachelor&aposs or master&aposs degree in law, Accounting, Tax or another business-related field, additional relevant qualification would be desirable. At least 15 years of experience inclusive of at least 5 years in senior management positions in financial services industry (preferably with international exposure). Good understanding of key financial services and industry related legislation. Familiar with international requirements - e.g. CRS, FATCA, BEPS, GAAR, ESR, that affects the clients and entities in target markets. Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven. Excellent leadership, organizational, interpersonal and communication skills. Successful team management experience including performance management and employee development. Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences and successfully liaise with people at different levels. Excellent English language fluency : additional languages preferred. Strong analytical and problem-solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results. Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role. Demonstrated knowledge and understanding of operational efficiency issues and quality management
ABOUT US :
Amicorp Group is an independent leading global provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients (www.amicorp.com). We are a Hong Kong based Group with an international network of 40+ offices in over 30 countries.
Our private ownership further allows us to be fully committed to our client`s long-term financial needs and goals. We aim to provide a safe and stable working environment for our employees, we promote environmental consciousness and contribute positively to the communities in which we are active; we are also soundly profitable. We are proud to have our global team of 700+ specialists who contribute their individual talents to Amicorp's broad range of expertise and experience.
We are international, independent, entrepreneurial and growing fast. We have a fast paced, dynamic, international work environment. Our people possess a strong entrepreneurial and solution driven mindset, and we value people with initiative, creativity, ambition and drive, and we offer market competitive compensation.
SUMMARY
The role holder is primarily accountable for all client and operational matters and solving all issues managing risks, ensuring operational efficiency and addressing all client delivery matters relation to the Company&aposs Bangalore Central office ("Office"). The role holder is responsible for seamless operational delivery and financial performance (billing) for the Legal and Corporate Services, Accounting Services, Compliance, Tax and Fund Administration Services. They shall also implement, define and document operational procedures relating to execution and be responsible for daily deliverables to all countries supported by the Bangalore office.
PRIMARY DUTIES AND RESPONSIBILITIES :
OPERATIONAL STRATEGY
- Develop and execute an operational strategy that supports the company's legal and corporate, accounting and fund administration service lines.
- Oversee all operational functions, ensuring efficiency, compliance, and client service excellence.
- Implement best practices in operational management, digital transformation, and risk mitigation.
- Align operational workflows with business growth, technological innovation, and regulatory changes.
OPERATIONS MANAGEMENT
REGULATORY COMPLIANCE & RISK MANAGEMENT
CLIENT RELATIONSHIP & SERVICE EXCELLENCE
FINANCIAL OVERSIGHT & RESOURCE MANAGEMENT
Candidate Profile :
Show more
Show less
Skills Required
Aml, compliance monitoring , Financial Statements, Digital Transformation, Process Improvement, Risk Management, Operational Management, investor reporting, Cost Control, Kyc, Regulatory Compliance, operational strategy
Create a job alert for this search
Managing Director • Bengaluru / Bangalore, India
Related jobs
- Promoted
Director of Operations Excellence (PMO)
Randstad EnterpriseBengaluru, Karnataka, India Operational Rigor and Continuous Improvement : .Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs.
Identify and analyze operationa...Show moreLast updated: 30+ days ago
- Promoted
- New!
Human Resources Manager
Chanakya UniversityDevanahalli, Karnataka, India We're Hiring : HR Manager – Chanakya University, Bengaluru.Work exposure in an academic institution will be an added advantage.
MBA in HR / PGDBM / MSW from a reputed institution.Chanakya University is ...Show moreLast updated: 11 hours ago
- Promoted
Director, Workplace Operations
ConfidentialBengaluru / Bangalore This role is ideal for someone accustomed to working within a global technology company, collaborating with global team members, and skilled in developing and sustaining stakeholder relationships.A...Show moreLast updated: 12 days ago
- Promoted
Senior Director Enterprise Tech Operations
The Edge Partnership - The Edge in AsiaBengaluru, Karnataka, India Our client is a leading global investment and advisory firm known for its deep expertise in private equity, real estate, and alternative asset management.
The ideal professional will be responsible ...Show moreLast updated: 30+ days ago
- Promoted
Director / Associate Director, Commercial Analytics & Operations
KMK Consulting Inc.Bengaluru, IN Director / Associate Director, Sales Operations & Incentive Compensation.KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences se...Show moreLast updated: 5 days ago
- Promoted
Cluster Manager
QuanteanNelamangala, Karnataka, India Appraise loan proposals & meet customers.Lead & motivate Sales Officers & sourcing agents.Plan monthly marketing activities & drive business.
Ensure team productivity targets are achieved.Manage del...Show moreLast updated: 5 days ago
- Promoted
Managing Director - Operations
Amicorp GroupBangalore Urban, Karnataka, India Amicorp Group is an independent leading global provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients (www.We ...Show moreLast updated: 30+ days ago
- Promoted
Director of Operations Excellence (PMO)
ConfidentialBengaluru / Bangalore, India Operational Rigor and Continuous Improvement : .Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs.
Identify and analyze operationa...Show moreLast updated: 9 days ago
- Promoted
Senior Business Execution Consultant
Wells FargoBangalore Rural, Karnataka, India Wells Fargo is seeking a Senior Business Execution Consultant.Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives.Ensure efficiency...Show moreLast updated: 6 days ago
- Promoted
Oracle R12 EBS SCM ASCP Consultant
Hexaware TechnologiesBangalore Rural, Karnataka, India Position Title : Oracle R12 EBS SCM ASCP Consultant.Location : Any Hexaware Locations.This position involves leading the implementation, configuration, and support of Oracle R12 SCM modules, Inventor...Show moreLast updated: 16 days ago
- Promoted
Reporting Leader (Big Data / MES)
Tata ElectronicsKolar, Karnataka, India Power BI, Tableau, and Grafana.Deliver multiple output format reports meeting OSAT customer needs.Develop portals for internal and external users to access reports with right level of access contro...Show moreLast updated: 8 days ago
- Promoted
Managing Director
ConfidentialBengaluru / Bangalore Join us as a Head of Data & Analytics, Wealth Businesses.This is an opportunity to explore your strategic leadership potential and bring an increased data-led focus and purpose to the bank.You ll b...Show moreLast updated: 19 days ago
- Promoted
Director Sales Operations
ConfidentialBengaluru / Bangalore, India Hevo Data is a no-code data pipeline platform trusted by 2,000+ data teams globally.We help organizations simplify their data movement with reliable and cost-effective pipelines that power analytic...Show moreLast updated: 9 days ago
- Promoted
- New!
Operations Manager
SUPCONBengaluru, Karnataka, India The Operations Manager will work closely with the Country Manager to ensure smooth, efficient, and compliant day-to-day operations across all departments.
This role is pivotal in optimizing resource...Show moreLast updated: 11 hours ago
- Promoted
Cloud Engagement Director
CapgeminiBengaluru, Karnataka, India This role is ideal for a seasoned professional with 15–20 years of experience in leading Oracle EBS and Oracle Cloud ERP engagements, including support, implementations, and upgrades.The candidate ...Show moreLast updated: 18 days ago
- Promoted
Human Resources Business Partner
Tata ElectronicsKolar, Karnataka, India Head – HRBP, Tata Electronics Systems and Services (TESS).As the HRBP Lead for TESS at Narsapura, you will be responsible for.
HR Business Partnering function.Tata Electronics’ key manufacturing sit...Show moreLast updated: 30+ days ago
- Promoted
APAC Services Operations and Resource Management Director
ConfidentialBengaluru / Bangalore, India Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries.
Formula 1 cars, skyscrapers, ships, s...Show moreLast updated: 9 days ago
- Promoted
Director- Campaign Operations
ConfidentialBengaluru / Bangalore This is a leadership role and involves P&L management for the managed portfolio.Develop thought leadership, practice level services and solutions in area of Campaign Operations for Go To Market app...Show moreLast updated: 11 days ago