Hiring Chat Support Executive For International Tech Support Process |
ConfidentialGurgaon / Gurugram30+ days ago
Job descriptionEducation : Graduate in any field; undergraduates are also eligible. Experience : Minimum 6 months of experience in an Technical process. Skills : Excellent written communication and English fluency required. 5 Days Working Rotational Shifts Rotational Weekly Offs CTC : 25,000-31,000 per month Perks : Both side cabs provided
Job Overview
We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience.
Key Responsibilities
- Provide chat-based tech support to international clients.
- Resolve customer issues professionally and in a timely manner.
- Maintain high accuracy and customer satisfaction levels.
- Communicate clearly and effectively in English.
- Collaborate with internal teams to escalate and resolve issues as needed.
Qualifications & Experience
Work Schedule & Shifts
Salary & Benefits
Skills Required
crm software, Technical Support, Customer Service, Time Management, Troubleshooting Skills, Live Chat, Remote Support, ticketing systems
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Hiring For Executive • Gurgaon / Gurugram