Senior production merchandiser

About No Grey Area

No Grey Area is a purpose-led, design-forward contemporary Indian fashion brand. We exist to challenge binaries in fashion and culture — blending global silhouettes with Indian craftsmanship for the modern wardrobe. With a sharp focus on quality, purpose, and innovation, NGA is redefining the modern Indian fashion experience across D2C and offline channels.

Role Summary

We are seeking a commercially strong, process-driven, and creatively collaborative Head of Merchandising & Planning. This role will be pivotal in ensuring timely, cost-effective, and sustainable execution of product collections and driving efficiency across merchandising, planning, and production. You will be responsible for turning design concepts into successful revenue-generating collections through strategic planning, sourcing, execution, and inventory control.

Key Responsibilities

Strategic Merchandising & Business Planning

Create Brand Annual merchandising Calendar in alignment with Design & Sales

Create and Manage

Build merchandise financial plans by category, channel, and lifecycle stage

Track and improve margins, sell-throughs, and markdowns with data-backed insights

Collection Development & Execution

Ensure successful execution of collections from protos to bulk delivery through strong planning and inter-department coordination

Coordinate with design teams for timely submission of sketches and graphic artworks

Source and develop innovative, sustainable fabrics and trims in collaboration with vendors and mills

Ensure timely ordering and delivery of sampling and bulk — including on-time delivery of proto samples and dispatch to warehouse

Leverage sustainable sourcing and cost control practices across all stages

Bespoke & Made-to-Measure Order Management

Manage all Bespoke and Made-to-Measure (MTM) orders received through MBOs and other retail partners

Coordinate closely with design, production, and client servicing teams to ensure custom orders are executed to the highest standards

Ensure timely delivery and customer satisfaction for all MTM pieces, tracking each order through its lifecycle

Inventory Management & Cost Optimization

Monitor and manage inventory of fabrics and trims for each season

Plan and utilize surplus or balance fabric creatively within the same season

Drive sustainable practices in development and procurement

Maintain accurate stock positions and reports for internal visibility and planning

Warehouse & Logistics Oversight

Oversee warehouse operations to ensure timely dispatches for MBOs and client orders

Ensure smooth coordination for sourcing garments and seasonal logistics

Follow up on warehouse reports and process optimization

Production Innovation & Technology Integration

Identify and explore new technologies and tools to increase efficiency in production and planning

Evaluate and implement relevant software for supply chain, sourcing, or merchandise planning

Ensure successful adaptation of such technologies in bulk production environments

Lead and optimize the use of SAP or ERP platforms for merchandising, production, and warehouse operations

In-Season Management

Monitor sales performance by category / SKU and take timely actions (reorders, markdowns, etc.)

Maintain dynamic OTB planning and replenishment strategies

Present weekly / monthly reviews to senior leadership

Cross-Functional Collaboration & Team Management

Lead and mentor the merchandising team

Collaborate with Design, Sales, Marketing, and Production for cohesive execution

Represent Merchandising in strategic discussions, buying meetings, and product presentations

Requirements

7–10 years of relevant experience in fashion merchandising, buying, or planning, ideally in D2C, premium, or contemporary brands

Strong understanding of the product lifecycle — from design to dispatch

Excellent planning, forecasting, and analytical skills

Working knowledge of SAP or equivalent ERP systems is essential

Prior experience managing inventory, sourcing, and warehouse processes

Experience handling bespoke and MTM orders is preferred

Exposure to sustainable practices and innovative production technologies is a plus

Highly organized, solutions-oriented, and able to work across multiple functions