About Rentokil Initial Hygiene
Initial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions.
For more details : https : / / www.initial.com / in /
Requirements
About the Role :
- The Executive / Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.
- The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities :
Coordinate with clients and maintain strong relationships to ensure service excellence and retentionSchedule, plan, and allocate services, ensuring efficient team deployment and timely executionValidate and generate data, plans, and reports using the iCABS systemHandle billing, invoice submissions, revisions, and credit note (CN) maintenanceFollow up on POs, service contracts, legal agreements, and contract renewalsOversee office administration, statutory compliance, attendance, and petty cash managementManage vehicle maintenance and GPS trackingSupervise the service team and ensure smooth operation of the service centreMaintain inventory records, including battery stockKey Result Areas :
Client Relationship ManagementService Planning & ExecutionSystem & Data ManagementBilling & DocumentationCompetencies (Skills essential to the role) :
Client Service OrientationEffective communication skillsTime ManagementEducational Qualification / Other Requirement :
Any Graduate5 - 10 Years requiredRole Type / Key working relationships :
Individual ContributorInternal teamExternal stakeholdersBenefits
What can you expect from Rentokil Initial Hygiene ?
Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in :ServiceRelationshipsTeamworkResponsibilityDEI statement : At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.