Facilities Assistant

Job Description

• Complete ownership of managing HUB Admin activities / operation & Admin Team
• Defining Scope and KRA’s of Team members
• Communicate and co-ordinate with immediate management for day to day activities
• Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
• Monitoring and reporting of key project activities, plans and progresses
• Managing calls and discussions
• End to end Exam day and non exam day administrative activities management and Team coordination
• Ensuring zero incident on Exam day related to Admin Services
• Help in Recruitment, Training and talent development of Team Members
• Define and deploy control and Monitoring mechanism Admin Team within HUB
• Training and development of Admin Team within HUB
• Ensure Standardising of process at all Exam Venues within HUB
• Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
• Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
• Central spoc for all Facility related matters within HUB
• Ensure SLA / SLC at Exam Venues
• Governance over ViDZ / LISP partners , regular meeting and closure of Audit points
• Deployment of Adhoc / Contract manpower at Exam Venue
• Help / support in Shortlisting prospective partner / venue identified based on defined parameters within region
• Maintain and monitor legal compliances for all Venues
• Prepare and deploy contingency / BCP
• Surprise checks at exam Venues
• Handle crisis situation
• Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
• Conduct audit of Exam venues
• Any other duty assigned from time to time

Must Have

Good Have

Professional Certifications, additional language knowledge, Strong analytical and logical understanding