Airport Support Representative Kangra

Position : Airport Support Representative Company Overview : Viswamitempowersolution is a leading provider of airport support services in Kangra, Himachal Pradesh, India. We specialize in providing exceptional customer service and operational support to airlines and passengers at the airport. Our team is dedicated to ensuring a smooth and hassle-free travel experience for all our clients. Job Overview : We are seeking a highly motivated and customer-oriented individual to join our team as an Airport Support Representative. The successful candidate will be responsible for providing excellent customer service and support to passengers and airlines at the airport. This is a full-time position with a competitive salary and benefits package. Key Responsibilities : - Greet and assist passengers at the airport, including check-in, baggage handling, and boarding procedures - Provide information and assistance to passengers regarding flight schedules, delays, and other travel-related inquiries - Coordinate with airlines and other airport personnel to ensure smooth operations and timely departures - Handle and resolve customer complaints and issues in a professional and efficient manner - Maintain a safe and organized airport environment by following all safety and security protocols - Assist with the loading and unloading of baggage and cargo onto aircrafts - Conduct security screenings and checks as per airport regulations - Keep accurate records of passenger and airline interactions - Assist with any other tasks or duties as assigned by the airport manager or supervisor Qualifications : - High school diploma or equivalent required - Previous customer service experience in a fast-paced environment preferred - Excellent communication and interpersonal skills - Ability to work well under pressure and handle difficult situations with patience and professionalism - Strong problem-solving and decision-making skills - Willingness to work flexible hours, including nights, weekends, and holidays - Must be physically fit and able to lift heavy objects - Knowledge of local languages and customs is an asset If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our dynamic team at Viswamitempowersolution and help us deliver a top-notch travel experience for our clients.