As a key member of the USIS Operations delivery team you will facilitate key customer adoption of our online products and solutions. In this role you will translate business requirements, configure, test, and deploy them within our proprietary cloud-based systems. You will have the opportunity to work closely with professional services, technical support, and product management teams.
What you will do
- Work with a designated project manager to plan for weekly configuration tickets and organize documentation in order to get the tickets into the 'definition of ready'.
- Taking the requirements from the planned and ready tickets to convert them into a functional client facing configuration matching the specifications. This will include data source access configuration, client workflow orchestration, potential business logic / rules creation based on data source responses.
- Ensuring that the full end-to-end of the configuration is tested including the business rule logic and that the configuration is error free.
- Ensuring that the configuration transactions are enabled for billing and that all offline reports match the transactions generated.
- Ensure that the configuration is deployed in customer facing environments (UAT and Production with approval) following a proper release management procedure established by Equifax.
What Experience You Need
Bachelor's degree in MIS, computer science, information technology, analytics or equivalent3+ years of work experience performing customer implementation and / or operational data analysisGeneral understanding of software as a service and APIs (Postman, properties files, Business-Rules editors, etc.), Jira, Confluence and SDLC methodologies (ex : Agile, Scrum)English proficiency (C1)What could set you apart
Experience working XML / JSON formatsStrong communication and facilitation skills; may act as internal consultantKnowledge of consumer credit products and the business logic that governs themSkills Required
Software As A Service, Apis, Json, Jira, Confluence, Agile, Xml, Scrum, Postman