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Salesforce Developer (Service Cloud)

Salesforce Developer (Service Cloud)

Numeric TechnologiesBengaluru, Karnataka, India
11 hours ago
Job description

Greetings from Numeric Technologies!!

Who are we?

Numeric, incorporated in 1996 is a worldwide Business & Information Technology, Consulting and Services company. Headquartered in Chicago, IL with additional offices in Miami, Silicon Valley, Luxembourg, UK as well as delivery centers in India to serve our customers on and offshore needs.

We at Numeric Technologies pride ourselves for providing our customers with the best services and solutions. We believe that the right people in the right time and the right position are the key to our company’s improvement; we continue to endeavor and develop our company through our corporate culture and values.

Job Title : Salesforce Developer (Service Cloud)

Location : BLR

Experience : 6+ Years

Shift Timings : 10 AM to 7 PM

Notice Period : Immediate to 15 days only

Job Description :

Design, develop, and deploy scalable solutions using Salesforce Service Cloud Voice

  • Implement and customize Salesforce Service Cloud, including Case Management, Omni-Channel, and CTI
  • Develop custom Apex code, Lightning Web Components (LWC), and Flows
  • Integrate Salesforce with Amazon Connect and other AWS services such as Lambda, S3, and API Gateway
  • Collaborate with stakeholders and business users to gather requirements and create technical designs
  • Maintain code quality through best practices, documentation, and version control
  • Work closely with Admins, QA, and DevOps to support releases and deployments
  • Troubleshoot and resolve issues related to Service Cloud Voice and contact center integrations

Required Skills & Experience

  • 5+ years of experience in Salesforce development (Apex, LWC, SOQL, etc.)
  • 2+ years of hands-on experience with Service Cloud Voice
  • Experience with Amazon Connect or similar telephony / contact center platforms
  • Basic experience with AWS services like Lambda or API Gateway
  • Strong understanding of Salesforce architecture, data model, and security
  • Familiarity with CI / CD and deployment tools (e.g., Salesforce DX, Github)
  • Salesforce Platform Developer I certification (mandatory)
  • If you’re interested, please get in touch at sudha.thathireddy@numerictech.com

    We’d love to hear from you.

    Details : https : / / numerictech.com /

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    Salesforce Developer • Bengaluru, Karnataka, India

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