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Ecommerce Manager

Ecommerce Manager

RuheDelhi, India, India
30+ days ago
Job description

Location : NSP, Delhi

Website : Email :

About Ruhe

Founded in 2020 by Kapil Gupta, Ruhe is India’s largest digital brand in the kitchen and bathroom fittings industry. With over 1,800 SKUs, all proudly 100% Made-in-India, Ruhe delivers exceptional customer convenience and trust through its user-friendly website. What sets Ruhe apart? A 30-day return policy, warranties up to 10 years, and dedicated customer support.

Job Summary :

We are seeking an experienced and results-driven Ecommerce Manager to oversee and optimize our online marketplace operations across Amazon and Flipkart. The ideal candidate will have a deep understanding of e-commerce platforms, product listings, inventory management, pricing strategies, and performance marketing. The role involves driving sales growth, optimizing product visibility, managing vendor relationships, and improving customer experience.

Key Responsibilities :

1. Platform Expertise :

  • Manage and optimize product listings, inventory, and orders on Amazon Seller Central and Flipkart Seller Hub.
  • Ensure compliance with marketplace guidelines, policies, and terms of service.
  • Optimize product listings using effective keywords, titles, descriptions, images, and A+ content.

2. Product Listing & Catalog Management :

  • Conduct keyword research and optimize product listings (titles, bullet points, images, descriptions) for better search rankings.
  • Maintain balanced inventory levels across marketplaces to prevent stockouts or overstocking.
  • Implement pricing strategies based on competitive analysis and dynamic pricing tools.
  • 3. Performance Marketing & Advertising (Good to Have) :

  • Plan and manage Amazon Sponsored Products (PPC) campaigns, Flipkart Ads, and other performance-based advertising.
  • Develop and execute ad campaigns to drive traffic, improve conversion rates, and increase revenue.
  • Analyze campaign performance using a data-driven approach to optimize budgets and bids.
  • 4. Sales Growth & Strategy Development :

  • Utilize growth hacking techniques to improve search rankings and increase brand visibility.
  • Plan and execute promotional campaigns, including flash sales, festive discounts, and lightning deals.
  • Implement customer acquisition and retention strategies to enhance brand loyalty and boost sales.
  • 5. Analytics & Reporting :

  • Utilize Amazon Seller Central reports, Flipkart analytics, and third-party tools for data analysis.
  • Track key performance indicators (KPIs) such as sales, ROI, conversion rates, and customer satisfaction scores.
  • Conduct A / B testing on product listings, ads, and promotions to optimize performance.
  • 6. Vendor / Partner Management :

  • Maintain strong relationships with vendors, suppliers, and internal teams for product fulfillment and quality assurance.
  • Liaise with Amazon and Flipkart support teams to resolve complaints, address policy violations, and manage marketplace-specific issues.
  • 7. Customer Experience & Service :

  • Monitor and manage customer reviews and feedback, responding promptly to queries and complaints.
  • 8. Technical Proficiency :

  • Leverage listing automation tools such as Feed Optimizer, Helium10, or SellerApp.
  • Apply SEO best practices to enhance product discoverability and rankings on marketplaces.
  • 9. Market Knowledge & Trends :

  • Stay updated with the Indian e-commerce market trends, including consumer behavior and regional preferences.
  • Plan and execute strategies for festive and seasonal campaigns like Diwali, Black Friday, Prime Day, and Big Billion Days.
  • 10. Leadership & Team Collaboration :

  • Manage and collaborate with cross-functional teams such as logistics, marketing, and product development.
  • Coordinate with external vendors, shipping partners, and third-party service providers.
  • 11. Certifications (Preferred) :

  • Certifications in Amazon or Flipkart marketplace management, e-commerce strategies, or digital marketing are a plus.
  • 12. Soft Skills :

  • Strong problem-solving skills to address platform-related challenges.
  • Ability to adapt quickly to evolving e-commerce trends.
  • Excellent written and verbal communication skills for coordinating with customers, teams, and vendors.
  • Qualifications & Requirements :

  • Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
  • Hands-on experience with e-commerce analytics tools, advertising platforms, and automation tools.
  • Strong analytical mindset with data interpretation skills to drive decision-making.
  • Proficiency in MS Excel, Google Sheets, and reporting dashboards.
  • Why Join Ruhe?

    At Ruhe, we believe in innovation, growth, and empowering our team to deliver exceptional results. If you’re passionate about e-commerce and looking to make a significant impact, we’d love to hear from you!

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