Description :
As a Software Engineer, you will be a key contributor to the stability and performance of our critical production systems. Your responsibilities will include providing timely support and performing application development across our core technology stack, including C# .NET, and VB.NET. You will also directly manage and troubleshoot applications that interface with on-site manufacturing units. This role requires a focus on practical problem-solving, meticulous change control, and clear communication with on-site stakeholders to ensure seamless operations. You will also be responsible for maintaining and improving Standard Operating Procedures (SOPs).
What Youll Do :
Production Support (50%) :
- Triage and resolve tickets within defined SLAs using Jira; provide clear status, hypothesis, and resolution summaries.
- Perform approved data fixes and validations in Microsoft SQL Server Management Studio (SSMS) under established change-control and safety procedures.
- Reproduce issues, analyze logs / telemetry, identify likely root causes, and propose durable fixes.
- Update Confluence pages with Standard Work procedures, FAQs, and checklists as processes evolve.
Application Development (50%) :
Implement features and bug fixes in C# .NET and VB.NET.Contribute to machine-interfacing modules (device I / O, services, desktop apps) following on-site safety and release protocols.Write unit / integration tests, participate in code reviews, and improve diagnostics / observability.Build small utilities to streamline common data-fix or operational workflows.On your first day, well expect you to have :
Minimum 5 years of professional experience with C# .NET and VB.NET.Solid SQL skills and hands-on experience using SSMS (queries, updates, transactions).Working knowledge of Jira (ticket workflows, SLAs, dashboards) and Confluence (editing / organizing pages).Able to analyze the existing code and systems.Familiarity with Git, Windows applications / services, and basic troubleshooting on Windows.Ability to work on-site in lab / production environments and follow safety / change-control procedures.Clear written and verbal communication with operations and engineering stakeholders.We'd be super excited if you have :
Exposure to VB6.Experience with hardware / machine interfaces (serial / USB / TCP, drivers, instrument control) or industrial / lab settings.Scripting for automation (PowerShell / Python) and basic networking.Familiarity with CI / CD and monitoring / logging tools.(ref : hirist.tech)