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Client Relationship Executive

ConfidentialLucknow

30+ days ago

Job description

Coordinate with the internal team for the fulfillment of delivery, service requests, and pickups

Act as a liaison between the clients and internal teams to make sure timelines are metas agreed in the SLAs

Act as the single point of contact for all the enterprise clients in relation to any queries and their resolution

Ensure smooth execution of corporate orders by regularly following up with internal teams for the closure of cases

Maintain and interpret data to generate reports on a weekly basis

Maintain client relations to build an excellent reputation for service and produce repeat business

Should be willing to travel across client locations

Requirement

Excellent communication skills- both written and oral
A go-getter attitude with the ability to communicate with internal and external teams while maintaining clarity in the information
Strong problem-solving skills and attention to detail
Ability to work with minimum supervision
Should be comfortable working in a fast-paced, deadline-driven environment
Strong knowledge of MS-Office

Skills Required

crm software, Data Analysis, Client Engagement, Sales Support, Report Generation, Market Research

Client Relationship Executive • Lucknow