Job Title : Analytics Manager
Resource Level : Level 7
Location : Mumbai / Bangalore / NCR
Analytics Offering : Marketing Ops
Detailed responsibilities :
- Responsible for managing delivery across multiple analytics workstreams such as digital analytics, social media analytics, SEO, consumer insights, reporting and dashboards.
- Understand the business, industry context and apply digital and marketing analytics concepts to provide business solutions. Understand functional and technical requirements from the client.
- Prepare insights from various digital, marketing and CRM data sources. Present actionable recommendations to senior stakeholders
- Lead strategic analytics delivery for clients across the globe. Ensure quality assurance of all work products by team, adherence to delivery timelines and contractual SLAs
- Drive value adds to the client by undertaking right projects and measuring impact (uplift in engagement etc)
- Manage a team of analysts. Responsible for mentoring, planning career growth for the resources
- Establish best project management practices, leverage tools to track tasks and issues
Must Haves :
At least 10-12 years of experience in managing analytics delivery. End to end understanding of analytics lifecycle and experience in Data Management, Business Intelligence, Customer Insights & Reporting with high exposure to international clients (in direct client facing roles)Experience in Analytics delivery, stakeholder management, project management, demand prioritization, resource allocationStrategic thinker with excellent skills in planning, team leadership and client communications.Strong knowledge and working experience in Marketing Platforms, especially in AnalyticsFamiliar with data querying and manipulation – SQL, Big QueryStrong aptitude in working and generating insights from diverse data sources – digital, social, campaign, CRM, and broader marketing analytics datasetsNice to Have :
Hands-on experience in designing analytics implementation solutionsKnowledge of CPG / Tobacco industriesWorking knowledge of visualization tools like Tableau / Power BI / Data StudioFamiliarity with offline data, survey, CRM and transaction datasetsHands on experience in Adobe AnalyticsConsumer insights using Kantar TrackSocial Media tools like Talkwalker and HootsuiteExcellent Power point and communication skills (verbal and written).Ability to understand the business contextStrong team player and excellent problem-solving skillsAbility to work in a global collaborative team environmentAttention to detail and ability to work in high pressure environment