Role & Responsibility :
- The Implementation Project Manager leads clients through the implementation of PracticeSuite's practice management software.
- He / she will manage multiple projects to ensure the client and the internal departments / teams are completing tasks on schedule as outlined in the client's project plan.
- This is a skilled position that requires experience in a related field.
Job duties include the below :
Assess client / project need and build relationships with the client.Develop and manage implementation project lifecycles.Manage client expectations, outcomes and timelines.Ability to effectively communicate with the client to define what is in scope versus out of scope.Keep the project in scope and on time.Effectively lead meetings and direct team / client solutions to anticipate and overcome obstacles.Serve as a liaison between internal departments and the client during implementation.Update client and internal management on project status, issues, additional scopeManage issue escalations and provide direction as necessary.Effectively communicate recommendations to managementPromote team and client collaboration to establish and improve best practices.Serve as a trusted advisor by advocating for client needs and product requests to PracticeSuite support, product and engineering teams.Other duties as facing experience, Good communication skills, Medical - billing (claims processing) experience.Job Location : Ghansoli (Navi Mumbai) & Kochi (Kerala) (WFO)
Shift : US Shift (9 AM to 6 PM EST)
(ref : iimjobs.com)