Job Title : Middleware Administrator (L3 Support)
Location : Bangalore
Experience : 10 12 Years
Role Overview :
We are seeking an experienced Middleware Administrator (L3 Support) to provide advanced administration, troubleshooting, and optimization of enterprise middleware platforms. The role involves end-to-end management of middleware infrastructure, high-availability setup, performance tuning, and incident resolution. The candidate will act as a technical SME, ensuring business-critical applications run seamlessly on middleware environments.
Key Responsibilities :
Middleware Administration & Support :
- Provide L3-level support for middleware platforms such as IBM WebSphere, JBoss, WebLogic, Apache Tomcat, IIS, and MQ.
- Handle complex incidents, root cause analysis, and permanent fixes for production issues.
- Perform proactive monitoring, patching, and upgrades to maintain system stability.
Configuration & Deployment :
Manage installation, configuration, and clustering of middleware servers.Support deployments in multi-tier architectures and integrate with backend databases and front-end applications.Automate routine tasks using shell scripts, Python, or Ansible.Performance & Optimization :
Perform tuning of JVMs, connection pools, thread management, garbage collection, and memory optimization.Configure and troubleshoot load balancers, SSL certificates, and security modules.Conduct capacity planning and high-availability (HA / DR) strategy implementations.Security & Compliance :
Implement middleware security policies, including authentication, authorization, encryption, and certificates.Ensure systems are compliant with enterprise security, regulatory, and audit standards.Incident & Change Management :
Act as an SME for critical incident resolution (P1 / P2 issues).Support release management, patch deployments, and migrations across environments.Work closely with L1 / L2 teams, providing mentorship and knowledge transfer.Collaboration & Documentation :
Partner with application teams, DBAs, DevOps, and infrastructure teams to ensure seamless integrations.Create and maintain SOPs, runbooks, and knowledge base documents.Required Skills & Qualifications :
10-12 years of hands-on experience in Middleware Administration with L3-level expertise.Strong proficiency in at least two middleware platforms :1. IBM WebSphere Application Server
2. Red Hat JBoss EAP / Wildfly
3. Oracle WebLogic Server
4. Apache Tomcat / IIS
5. IBM MQ / RabbitMQ / ActiveMQ
Expertise in JVM tuning, performance optimization, clustering, and high-availability configurations.Strong knowledge of Linux / Unix environments and scripting (Shell, Python, or Ansible).Hands-on with CI / CD pipelines, automation frameworks, and configuration management tools.Experience with monitoring tools (Dynatrace, AppDynamics, Splunk, ELK, Prometheus, Grafana).Strong understanding of networking concepts (DNS, TCP / IP, SSL, firewalls, load balancing).Knowledge of cloud-based middleware deployments (AWS, Azure, GCP) is a plus.Familiarity with ITIL processes (Incident, Change, Problem Management).(ref : hirist.tech)