Highspot - Network Engineer - Palo Alto Firewall

Description :

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform.

Highspot is revolutionizing how millions of individuals work worldwide.

Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics.

The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About The Role :

The IT Systems Engineer is part of Highspots Global IT organization and plays a critical role in building, securing, and operating the systems and infrastructure that power our global workforce.

Youll focus on networking, systems automation, and cloud administrationworking across multiple technologies to ensure Highspots global IT environment is scalable, reliable, and secure.

This is a hands-on engineering role suited for someone who thrives in fast-paced, collaborative environments and enjoys solving complex technical challenges across systems, cloud, and networks.

Responsibilities :

• Design, implement, and maintain global network infrastructure using Palo Alto Networks, Cisco Meraki, Aruba, and Fortinet technologies.
• Manage and support access to Microsoft Entra, Azure, Okta, and AWS.
• Monitor and optimize network performance, connectivity, and security across multiple offices and remote users.
• Collaborate with Security to maintain firewall rules, VPN configurations, and Zero Trust-aligned network segmentation.
• Manage device environments using Jamf Pro and Intune for configuration, compliance, and lifecycle management.
• Automate system, identity, and workflow processes using Workato and Agentic (Genie) to improve IT efficiency and eliminate manual work.
• Support and integrate enterprise SaaS tools such as Jira, Google Workspace, Slack, and Zoom.
• Use Jira to manage requests, track projects, and collaborate cross-functionally.
• Maintain comprehensive documentation of systems, networks, and procedures.
• Contribute to global IT infrastructure projects including office network upgrades, SaaS integrations, and automation initiatives.

Required Qualifications :

1. Palo Alto Networks, Cisco Meraki, Aruba, Fortinet.

2. Microsoft Entra, Azure, and basic AWS access administration.

3. Jamf Pro and Intune for endpoint and device management.

4. Google Workspace, Slack, Zoom, and Atlassian (Jira, Confluence, etc).

(ref : hirist.tech)