Information Technology Project Manager

Job Title : IT Project Lead – eCommerce & Retail

Location : Bangalore-Onsite

Job Type : Full-Time

Experience : 6+ years (including 2+ years in eCommerce & Retail domain)

Job Summary :

We are seeking a skilled and experienced

IT Project Lead

with a strong background in

eCommerce and Retail

domains to lead and deliver digital commerce projects. The ideal candidate will be responsible for planning, execution, monitoring, and closure of projects while ensuring alignment with business goals and client expectations.

Key Responsibilities :

Lead end-to-end delivery of eCommerce and retail IT projects (B2B / B2C), ensuring quality, timelines, and budget adherence.

Collaborate with cross-functional teams including design, development, QA, business analysts, and client stakeholders.

Create detailed WBS, schedules, resource allocation, risk assessments, and mitigation strategies.

Manage project scope, changes, and client communications effectively to maintain project health.

Ensure adherence to SDLC / Agile methodologies (Scrum / Kanban).

Drive daily stand-ups, sprint planning, retrospectives, and client demos.

Serve as the primary point of contact for clients, ensuring transparency and expectation management.

Work with solution architects and technical leads to resolve delivery challenges and technical roadblocks.

Track and report project KPIs, burn rates, velocity, and other delivery metrics.

Oversee UAT and production go-live activities.

Conduct post-implementation reviews and prepare project closure documentation.

Required Skills and Qualifications :

Bachelor’s or master’s degree in computer science, Engineering, or related field.

6+ years of IT experience with at least 2+ years in

eCommerce and Retail

project delivery.

Proven experience managing

Salesforce Commerce Cloud, Adobe Commerce (Magento), SAP Hybris, Shopify Plus, or similar platforms .

Strong knowledge of retail business processes like product catalog, promotions, order lifecycle, inventory, fulfillment, and returns.

Proficient in

Agile, Scrum, and / or Waterfall methodologies .

Excellent communication, leadership, and stakeholder management skills.

Hands-on experience with tools like

JIRA, Confluence, MS Project,

or equivalent.

Ability to manage multiple stakeholders in global delivery model (onshore-offshore).

Preferred Qualifications :

Experience working with

OMS (KIBO, Manhattan, Sterling), PIM (Akeneo, Salsify), ERP (SAP, Oracle), and Analytics tools .

Knowledge of cloud platforms (AWS, Azure) and DevOps basics is a plus.

Soft Skills :

Strong problem-solving and decision-making skills.

Ability to manage multiple priorities and work under pressure.

Proactive attitude with a customer-first mindset