IT Infrastructure Specialist
Rooter.ggNew Delhi, Delhi, India2 days ago
Job descriptionProvide support for Windows / Mac OS, business applications, and internal tools. Manage Google Workspace (users, groups, licensing, update and migration). Handle software installations, updates, deployments, and maintain technical documentation. Respond to IT issues and provide timely on-site / remote support. Manage IT onboarding (system setup, account creation) and offboarding (asset handover, remove access, etc) Communicate system incidents and IT updates to employees. Liaise with vendors / service partners for IT products and support. Maintain IT asset inventory, documentation, and lifecycle records. Manage procurement, licenses, AMC renewals, and vendor contracts. Coordinate with finance on IT budgeting and audit requirements. Maintain IT stock records and reports. 5+ years of experience in IT infrastructure, systems, or network administration. Strong hands-on expertise with : Firewalls / VPN (Sophos / Fortinet), Aruba / UniFi access points Deep understanding of WAN / LAN, network monitoring, and cloud / wireless environments & proficiency in Google Workspace. Excellent problem-solving, documentation, and communication skills. Ability to plan and optimize infrastructure in a growing organization. Bachelor’s degree in Information Technology, Computer Science Previous experience working in IT organisations is preferred. Any related professional certifications (CompTIA Network+, Cisco CCNA, Hardware & System Support, CompTIA A+, Operating Systems, Linux Essentials). Certifications like MCSA, CCNA, AWS or similar are preferred.
Role Overview :
We’re looking for an immediate joiner — a true IT superhero who can juggle systems, networks, users & challenges all at once with confidence and calm. If you’re a multitasker who thrives on solving problems and keeping everything running smoothly, this role is for you.
The role oversees installations, configurations, upgrades, and network security, ensuring reliable WAN / LAN performance. It includes resolving complex issues by collaborating with vendors and internal teams, managing escalations, and maintaining strong, clear communication with key stakeholders.
Key Responsibilities :
Network, Infrastructure & Security Oversight
- Manage WAN / LAN, wireless networks, cloud services, and related hardware / software.
- Configure and troubleshoot Aruba Switch / UniFi APs, and Sophos / Fortinet firewalls.
- Monitor system performance, ensure backups, disaster recovery readiness, and overall network security.
- Handle firewall / VPN setups, antivirus systems, and security patching.
- Support infrastructure planning and improvements.
System Management & Employee IT Support
Stakeholder Management (Internal & External)
Requirements :
Qualifications :
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It Infrastructure Specialist • New Delhi, Delhi, India
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