Job Title : Technical Release Manager – Microsoft Ecosystem (Windows OS, M365, W365, Autopilot)
Department :
End User Computing (EUC) / IT Infrastructure
Job Summary :
We are looking for a detail-oriented and technically proficient
Technical Release Manager
to lead and coordinate release activities across the
Microsoft EUC ecosystem , including
Windows OS feature updates ,
Microsoft 365 ,
monthly patching ,
Cloud PC (Windows 365) ,
Autopilot deployments , and
Application Lifecycle Management (ALM)
releases.
This role will be central to ensuring successful, secure, and well-governed releases to support both on-premises and cloud-first environments in a modern workplace strategy.
Key Responsibilities :
Release Planning & Governance
Own and manage the full release lifecycle for :
Windows OS Feature Updates
(Semi-Annual Channel upgrades, servicing stack updates)
Microsoft 365 Releases
(Office apps, Teams, OneDrive, Outlook)
Monthly Patching
(Windows OS, M365, third-party apps)
Windows 365 / Cloud PC
service updates (image refresh, policy configuration, network policies)
Autopilot Deployment Updates :
Manage configuration profiles, Enrolment status pages, and ESP testing
Coordinate release and validation of Autopilot device profiles and white-glove provisioning
Application Lifecycle Management :
New app rollouts, upgrades, deprecation, and compatibility testing across device estate
Maintain a
centralized release calendar , aligning with Microsoft release cadences and internal change windows.
Conduct impact analysis, define success / rollback criteria, and ensure test coverage before go-live.
Execution & Coordination
Lead cross-functional coordination with EUC Engineering, App Owners, Security, Networking, and Support teams.
Plan, schedule, and monitor phased rollouts (Pilot >
Test >
Production).
Ensure all releases comply with
Change Management
procedures : RFC submission, CAB attendance, stakeholder communication, and user readiness.
Track post-release performance, user impact, and incident trends for continuous improvement.
Automation & Tools
Leverage modern Microsoft tools and platforms for release execution :
Microsoft Intune (Endpoint Manager) ,
MECM (SCCM) ,
Autopilot ,
WUfB
Cloud PC Admin Portal ,
Windows Update Analytics ,
Endpoint Analytics
ServiceNow ,
Jira ,
Confluence ,
Power BI
for tracking and reporting
Automate patching, application deployments, reporting, and compliance tasks where possible.
Documentation & Communication
Maintain comprehensive release documentation : runbooks, SOPs, rollback plans, FAQs.
Publish regular release notes and internal communications on changes and upcoming releases.
Track and report release KPIs : deployment success rate, rollback instances, ticket volumes, and SLA adherence.
Qualifications & Skills :
5+ years
of experience in Release Management, preferably in enterprise Microsoft environments.
Deep technical understanding of :
Windows OS update lifecycle
Microsoft 365 desktop apps and service releases
Windows Autopilot
deployment and provisioning
Windows 365 / Cloud PC
configuration and user experience
Intune / SCCM / Endpoint Analytics
Familiar with
Microsoft update channels
(Monthly Enterprise, SAC, Current Channel).
Experience with
application packaging , version control, deployment testing, and ALM tools.
Familiarity with
ITIL
release / change management, governance, and incident response processes.
Strong scripting / automation knowledge (PowerShell is a plus).
Preferred Certifications :
Microsoft Certified : Endpoint Administrator Associate
Microsoft Certified : Modern Desktop Administrator Associate
Microsoft Certified : Windows 365 Fundamentals / Azure Administrator Associate
ITIL v4 Foundation
PMP / Agile / SAFe Certifications
(Optional)
Key Attributes :
Strong coordination and multitasking capabilities
Excellent communication with both technical and business stakeholders
Highly organized, process-driven, and analytical
Proactive problem-solver with a focus on minimizing risk and downtime
Comfortable in hybrid and fast-evolving enterprise IT environments
Infrastructure Manager • Delhi, India